Xtend Healthcare LLC
Xtend Healthcare, a Navient company, has immediate openings for work-from-home, both Full-time and Part-Time TEMPORARY Customer Service Representatives!
Pay is $16/hour. $17/hour for English/Spanish bilingual (must be able to pass assessment.)
Please note: Applicants considered must be residents of the state of New Jersey.
THIS IS A TEMPORARY POSITION LASTING A MINIMUM OF 6 MONTHS OR LONGER.
The COVID-19 Vaccination Call Center Representative is responsible for assisting with consumer registration in the state provided online vaccination registration system, provide guidance on scheduling wait times, schedule vaccination appointments in the state provided online vaccination registration system, refer consumers to additional resources and other help-lines both through interactive voice response and, if needed, through a warm handoff. Outbound duties are to make reminder calls to potential recipients who have previously registered but not scheduled a vaccine appointment yet. Contact targeted populations for vaccination registration and make reminder calls to those who missed or have not scheduled second dose vaccine appointments. The individual will serve a vital role in controlling the spread of the virus during the pandemic. Valuable, paid training will be provided to ensure the representative has the tools and skills they need to assist with the public health response. The duration of this temporary role will be a minimum of 6 months or longer depending on need.
1. Consumer Call Center Agents.
HOME OFFICE / COMPUTER / INTERNET REQUIREMENTS:
All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
Navient is a drug free workplace.
Job Types: Full-time, Part-time, Temporary
Pay: $16.00 – $17.00 per hour
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