Crisis Prevention Institute, Inc Hiring For Global Professional Instructor at Charlotte, NC  Full Time

Our Story: 
Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we’ve helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.

At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs.

The Role: 
Crisis Prevention Institute’s Global Professional Instructor will be responsible for delivering Nonviolent Crisis Intervention® and associated programs in a consistent, high-quality manner, while creating a superior customer experience for training participants. The GPI is responsible for supporting CPI Certified Instructors, preparation, facilitation, and management of the classroom environment while delivering CPI training programs all standardized training formats and their derivatives.

You will report to the Global Professional Manager as part of the training and support team and will interact with program participants and contract organization leadership and their designees.
 

What You Get To Do Everyday:

• Prepare and provide CPI training programs including facilitation of ancillary programs and presentations.
• Continuously maintain proficiency in training CPI programs.
• Serve as a resource to Certified Instructors by providing consultation and needed resources.
• Assure accurate and efficient documentation of GPI-led training programs (i.e. program summary forms, folders, exam and competency testing documentation, registration materials, etc.).
• Attend and participates in Certified Instructor conferences and other conferences, as assigned.
• Attend annual staff day, professional development activities and virtual or face-to-face meetings which may occur on weekend and/or evenings, as required.
• Conduct special consultation, seminars and presentations when scheduled.
• Research all relevant legislation and regulations that apply to training and policies for violence prevention and behavior management.
• Advise CPI training and executive staff of emerging trends and issues related to industries served by CPI programs.

What You Bring To The Role:

• Bachelor’s degree
• 2-5 years of experience in the human services field.
• Must successfully pass First Aid and CPR training and stay up to date on it
• Previous experience training and/or teaching adult learners is preferred.
• Must be highly organized, customer focused and solution-oriented.
• Strong presentation skills coupled with an engaging listening style, communicating approachability, and meeting the needs of a diverse participant population.
• Possess basic computer and Internet technology skills.
• Ability to demonstrate and perform specific physical intervention techniques.

CPI is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. CPI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

Crisis Prevention Institute is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.