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Description
The Company
FDM is the market leader in the Recruit, Train and Deploy industry. We recruit and train graduates, ex-forces personnel and returners to work, transforming them into IT and business professionals before deploying them across our client base. We work in partnership with our clients to fill their specialty skills gaps, building a diverse pipeline of talent for the future. With operations across Europe, North America and Asia Pacific, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer.
Role
Joining our fast-paced, growing and dynamic team, you will play a key role in building client relationships and helping to promote the FDM brand. As Receptionist and Office Coordinator, you will provide a comprehensive and efficient service that promotes the FDM brand to our clients as well as meeting the needs of internal colleagues and other visitors to the office. You will also play a key role in providing facilities support in the interaction with contractors to ensure that a clean, safe, secure and well maintained office is provided.
Alongside managing our reception and general office administration duties you will also be responsible for researching, booking and organizing travel arrangements for US staff and trainees that are relocating for placement. This involves securing the best deals to suit our needs and budgets. This will require you to be highly organized and supportive with great attention to detail. Keeping track of all booking arrangements, communicating with staff and continuously improving processes is essential.
The role is all about service excellence, whether it is greeting clients, providing refreshments or liaising with contractors. You will have a mature and enthusiastic approach, a willingness to learn and an attitude where nothing is too much trouble.
Duties and Responsibilities
* Greet and welcome visitors to the office
* Answering the telephone, screening and directing calls
* Manage the meeting room booking system
* Provide refreshments and catering for client meetings & events
* Receive, sort & distribute mail deliveries / collections
* Arrange courier collections using most cost effective method determined
* Coordinate stationery orders and the provision of general office supplies
* Administration duties including responsibility for chasing receipts/approvals, liaising with Group Finance
* Liaise with contractors to ensure well maintained facilities are provided
* Coordinate provision of service contracts and activities
* Coordinate recycling facilities in line with building requirements
* Manage health & safety requirements for the office
* Research, book and organize travel arrangements for US staff travel and trainee relocations in line with processes and budgets. Distribute itineraries and keep a record of all bookings
* Support the marketing team when corporate events being held
* Assist in supporting management with various operational and facility activities/tasks
* Any other tasks as required
Essential Criteria
* Strong interpersonal skills and communication skills
* Excellent organization skills and attention to detail
* Good team-working skills and ability to self-motivate
* Ability to prioritize, work well under pressure and multitask effectively
* Methodical, analytical and process driven mentality
* Professional personal presentation at all times
* Good IT skills including Word, Excel, Outlook and Internet
* Time management and punctuality
* Enthusiastic attitude and positive work ethic
Desirable Criteria (not essential)
* Previous experience in a similar role
Posted on :
2021-09-27T09:41:53Z
