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Job Description
Overview:
Position #: 2075
Responsibilities:
- Monitors schedule to identify potential changes and takes action to minimize problems, conflicts, or delays that will impact the schedule.
- Responds to departments, physicians, or patients concerns or complaints related to scheduling or pre-certification process.
- Oversees and coordinates the training of new scheduling assistant employees. Builds new department schedules and pertinent insurance plan guidelines.
- Initiates process changes when program expands and changes are necessary.
- Keeps an open dialogue with physician offices to educate as developments arise.
- Updates and communicates with department manager or director all pertinent details and discusses issues and ideas prior to any major changes.
- Supports department performance improvement initiatives.
- Assists with data collection in support of quality performance improvement initiatives.
- Attends departmental meetings.
- Communicates with patient access team members and other departments and is open to feedback and suggestions in order to identify opportunities for improvement.
- Identifies department goals and supports the culture of organization.
Requirements:
- High School Diploma or GED.
- Three to more job related experience.
- Frequent physical demands include: Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion
Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include: Sitting , Talk or Hear
Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs
Our Network:
Effective September 7, all employees and medical staff at all Capital Health locations will be required to be vaccinated or subject to weekly testing, as required by the Governor of New Jersey’s recent Executive Order 252.
