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Description
Job Title
Director, Client Accounting
Job Description Summary
Provide leadership and development supervision to Controllers and their direct supervisory reports. Support Sr. Directors and Chief Client Accounting Officer and above to assist in departmental goals, budgets, and strategic projects. Lead teams to provide quality results in monthly reporting and accounting functions, while promoting continuity and excellence in service to clients. Work directly with Asset Managers, Market Leaders and Directors to build and maintain relationships with strategic and key clients. Public speaking and relationship building are also key to this role.
Job Description
- Coach, guide and mentor the department by being a resource of expertise and leadership
- Lead strategic projects focused on process and quality-improvement initiatives
- Prepare and lead group meetings and presentations impacting multiple teams and/or departments, including public speaking as a representative of Client Accounting and Cushman & Wakefield
- Work with Asset Managers and City Leads on business development; pricing new business and preparing proposal responses, focusing on profitability
- Monitor and analyze labor capacity, efficiencies, and resource usage to ensure client coverage.
- Lead teams to strive for optimal performance in financial reporting, customer service and client satisfaction; setting and achieving goals
- Accountable for leading multiple markets, strategic and/or key client(s); Establish sound strategies and methods to ensure timely and effective communication and build relationships with senior leaders, clients, and internal and external stakeholders
- Develop, implement and review new departmental policies and procedures to increase departmental efficiency
- Ensure business continuity protocols are in place to safeguard information and business processes
- Develop direct reports through goal setting, conducting mid-year and year-end performance reviews and delivering timely and meaningful performance feedback, while maintaining quality results and performance
- Coach leadership teams on conflict resolution
- Drive process improvements while monitoring team capacity to ensure available resources to on-board new business
- Performs other related duties as required or requested.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Posted on :
Tue, 12 Oct 2021 04:37:37 GMT
