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Alert Medical Alarms Operations Manager
Alert Medical Alarms is a family-owned and operated company with over 25 years of health care industry experience that is seeking a full-time Operations Manager in our Jenkintown, PA office for our Medical Alarm Monitoring operations.
Operations managers are responsible for managing activities that are part of the production of products and services of a PERS agency. Their direct responsibilities include managing both; the operations process, planning, control, performance improvement, and operations strategies, and its people.
RESPONSIBILITIES for the Operations Manager:
- Make sure that company products exceed client’s expectations.
- Oversee various departments such as intake, scheduler and technical support. Help set and meet expectations within the organization.
- Coordinate with third party operations including recruiting, onboarding new technicians, paying technicians, creating work orders, and shipping inventory of devices.
- Assist with field technicians both in and out of the house
- Oversee all inventory including devices and office supplies.
- Complete policies and procedures for operations.
- Complete quarterly and annual reviews for the Operations department.
REQUIREMENTS for the Operations Manager:
- Must have leadership, managerial and interpersonal skills.
- Must have excellent oral and written communication skills.
- Understanding of policy, planning, and strategy.
- Ability to develop, implement, and review policies and procedures.
- Ability to address problems and opportunities for the company.
- Must be able to fill in for employees who are out of the office job duties.
- Knowledge of Microsoft Office Outlook, Word, Excel, PowerPoint and Google Maps.
- Familiarity with the geographic areas of the state of PA.
- Excellent verbal and written communication skills.
- Familiarity with PERS, dealer portals and device portals.
Knowledge/Education/Training/Licenses/Certifications:
- Bachelors or Equivalent experience
Experience/Work Skills:
- Proficient in Microsoft Office: Word, Excel, Power Point.
- Technologically sound enough to learn about new equipment and be able to teach it to others.
- Strong communication skills.
- Good motivational skills.
- Strong negotiation skills.
- Exceptional organizational skills.
- Continuous Learning Mindset
- Planning/Organizing
- Persistence
- Ability to multitask
- Problem Solving
- Self-Management
- Teamwork
- Patience
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Salary range of $55,000 to $60,000 based on experience with an excellent benefits program.
To apply for the position, must send resume
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Job Type: Full-time
Pay: $55,000.00 – $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor’s (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
