The Travelers Companies Hiring For Account Executive, Strategic Resolution Group at Houston, TX, United States Full Time

Job Description

Company Summary
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Target Openings
1
Summary
We are looking for a motivated and enthusiastic team player with industry experience to join our Strategic Resolution Group Claim team as an Account Executive handling complex toxic tort, latent injury, sexual misconduct, environmental claims and/or excess claims that present significant financial exposures. With general supervision, you will manage challenging large exposure claims which routinely present unique, complex liability and coverage issues. You will develop strategies to successfully resolve these claims in the most efficient and effective way while meeting established protocols and delivering optimal customer service. You will apply your advanced knowledge of legal issues and applicable case law in multiple jurisdictions. The position may include training, mentoring, coaching and supervisory responsibilities, as well as assisting with interviewing and hiring.
Primary Job Duties & Responsibilities

• In the handling large exposure claims, your responsibilities may include:
• Coverage Research and Analysis – Responsible for researching the existence of policies that may have been issued by multiple legacy companies and analyzing coverage. Apply knowledge of relevant legal concepts in applicable jurisdictions. Prepare coverage recommendations and present to management. Effectively communicate coverage positions to policyholders or their representatives.
• Liability Investigation and Analysis – Conduct thorough investigation and analysis of claim facts to determine liability. Apply knowledge of relevant legal concepts in jurisdiction to evaluate damages and develop recommendation of appropriate course of action.
• Litigation Management – Proactively develop and execute a strategic file management plan that achieves optimal file resolution, including as appropriate: research and recommendation of counsel; litigation and resolution strategies; management of loss adjustment expenses; engagement of appropriate experts; use of proper settlement and release terms. Apply critical and strategic thinking in managing files and accounts. Attend meetings with counsel, settlement conferences, mediations and trials.
• Account Management – Apply an in-depth knowledge and understanding of assigned accounts in actions and decisions. Maintain effective working relationships with other account contacts. Ensure claims and settlement agreements are handled in a consistent manner. Responsible for decisive and broad reaching regular communication and reporting to coordinate / align actions on assigned accounts. Take a leadership role in meetings, presentations and negotiations with other account contacts.
• Financial Analysis – Estimate financial exposures on an individual claim and account basis. Develop budgets and financial analyses, maintain appropriate defense and indemnity estimates.
• File Maintenance and Administrative Compliance – Maintain well-documented and organized claim files. Maintain proficiency SRG claim systems and databases. Adhere to applicable requirements for data accuracy. Efficiently manage file inventory.
• Staff Development – May be involved in training, mentoring, coaching and interviewing.
• Project Leadership – May lead or represent the unit/office on special projects at request of management.

Minimum Qualifications

• HS Diploma or GED
• A minimum of 4 years’ experience in environmental claim and coverage determination or in handling severe, highly complex liability claims and litigation.
• In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job.

Education, Work Experience, & Knowledge

• Education & Work Experience:
• Bachelor’s degree
• 5+ years of experience in toxic tort, latent injury, environmental claim and coverage determination.
• Job specific or technical competencies:
• Analytical Thinking
• Communication
• Judgment & Decision-Making
• Teamwork
• Accountability
• Customer Focus
• Relationship Management
• Business Perspective
• Knowledge of Regulatory and Claim Environments
• Planning & Organizing
• Technology
• Working Independently
• Application of Departmental Practices & Procedures
• Licensing

Environmental / Work Schedules / Other

• Lifting items up to 11-20 pounds/ (Occasionally)
• Driving (Occasionally)
• Travel (Occasionally)
• Other: Limited remote work days available

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.

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