Diesel Forward Hiring for Parts Counter Representative Job at Denver, CO Full Time

Company Overview

Diesel Forward, Inc. specializes in Service, Remanufacturing, and Distribution of parts and components for diesel-powered vehicles and equipment. Our goals are to provide first-class customer service, grow profits, invest for the future of the business, proactively manage all relationships, and provide an excellent work environment for our employees.

Job Summary

Under direction of the Service Manager, position is responsible for a variety of clerical and administrative duties.

Key Departmental Responsibilities

· Answer phones and direct calls to the appropriate individual or department. Greet visitors.

· Assist customers at parts counter, identifying parts, checking availability, and supporting parts sales with vendors.

· Assist customers at service counter, writing incoming service orders and assisting with light duty estimate correlation when applicable.

· Assist in billing operations of the DSC and FIE Department.

· Scan and index documents maintained on the company’s document imaging system. Assist company employees with filing. Coordinate filing. Assist with year-end set-up and disposition of paper filing systems.

· Assist company employees with daily data entry.

· Assist company employees with creation of word documents (labels/envelopes/etc.), completion of forms.

· Maintain internal employee phone list and company calendar.

· Operate in conformance with the requirements of the Diesel Forward quality management system.

· Provide feedback on system needs/changes.

· Perform other related duties, assignments and projects as required.

· Assist other employees both in and out of the department.

Skills & Qualifications

High school diploma or equivalent. Proficient in data entry, word processing, and spreadsheet programs. Detail oriented. Customer service oriented. A self-starter with initiative. Strong interpersonal communication skills. Parts lookup and identification experience preferred. Willingness to learn a must.

Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Automotive service: 1 year (Preferred)

License/Certification:

• ASE Certification (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location