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Manager of Billing & Scholarships
Division of Pre-College & Summer Undergraduate Programs REQ174953
Brown University,
Providence, Rhode Island
Division of Pre-College & Summer Undergraduate Programs REQ174953
Brown University,
Providence, Rhode Island
SUMMARY OF POSITION
The Division of Pre-College and Undergraduate Programs is
responsible for developing andoffering non-credit and credit courses and programs for 6,000 high school students, as well as Brown
University undergraduate and Visiting Students from other institutions. Students participate in programs on Brown University’s
Providence campus, as well as online and in other locations. Within the Division there are teams of staff who are responsible for
marketing,admissions, enrollment, academic content and instructional delivery, student life, finance,human resources, payroll, and the
various policies and protocols associated with this work. Staff work closely with colleagues from across the University to ensure success,
including the Registrar’s Office, Office of Information Technology, and Facilities.
The Manager of Billing &
Scholarships will oversee and manage all aspects of student billing,receivables and financial aid for the Division of Pre-College &
Undergraduate Programs. This position will be responsible for managing the Sibley and Brown Employee Dependent Scholarship programs and
assisting with the management of the PPSD and Partner scholarship programs, including oversight of scholarship budget, application
processing, and disbursement of awards utilizing Salesforce, Banner, and Google Applications. The Manager will be responsible for the
oversight of refund processing and student account third party billing, will review/approve Workday Customer Account invoices, and will
oversee the application fee waiver process for the Pre-College student population. The Manager will be responsible for the tracking and
billing of housing and meal plans via the StarRez and Atrium systems for the for-credit student population enrolled in Summer Session,
Winter Session, and thePre-Baccalaureate program. The Manager will work collaboratively with the Bursar’s Office,Cashier’s
Office, Office of Information Technology and other University partners to ensure the Pre-College population is well served and supported.
The Manager will work with Division leadership and the Office of Budget, Planning, and Analysis to support end of year allocations of
revenue and expenses and fee setting for Pre- College programs and will be responsible for updating fee assessment and billing setup for all
student systems including Banner and Salesforce. The Manager represents the Finance team on the communications committee and serves on other
committees as needed.
Please note that this position is classified as Hybrid Eligible.
Major responsibilities
include:
- Manage all Sibley and Employee Dependent Scholarship processes and communications for Pre-College Programs.
Oversee Partner and PPSD scholarship budget, award calculation and disbursement process. 30% - Manage student billing for
Pre-College, Winter & Summer Sessions 35% - Oversee refund processing for Pre-College Programs. Liaise with University Bursar for
Undergraduate and For-Credit refund processing. 10% - Supervise the Billing & Scholarship Coordinator, and hire and train
temporary and student staff to support all Divisional activities. 10% - Communications Management for Billing & Financial Aid
5% - Program Operations Support; Other duties as assigned. 10%
QUALIFICATIONS
Education &
Experience
- Bachelor’s Degree and 2-3 years of relevant experience, or equivalent combination of education and experience
- Prior accounting experience preferred; ability to work with numbers and to perform basic accounting- related tasks
- Supervisory
experience preferred - Experience working with budgets, data analysis preferred
Job Competencies
- Outstanding
organizational skills and ability to do detail-oriented work - Excellent customer relations skills, previous customer service
experience and verbal/written communication skills to interact with an infinitely varied customer base and many outside agencies, bank,
businesses, parents and students - PC skills (keyboard and data entry experience, speed and accuracy required), strong knowledge of
Excel and Word, and an ability and willingness to adapt to rapidly changing technologies - Working knowledge of (or ability to learn)
Salesforce, Banner, Cognos, TouchNet and Google Apps for Education - Ability to troubleshoot in a high-volume, changing work
environment. - Ability to work across organizational units on campus.
- Ability to effectively manage multiple projects/
deadlines simultaneously while collaborating with others. - Excellent judgment; experience handling highly confidential data.
- Demonstrates a willingness and ability to support a diverse and inclusive environment.
ADA PHYSICAL
REQUIREMENTS
- Requires ability to read
- Must remain in stationary position for long periods of time at desk or
computer - Requires moving around campus
- Requires occasionally standing, sitting, walking; using hands to finger, handle, or
feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talking - Requires frequently moving about
inside the office to access printer, files, and other materials/equipment - Operates a computer and other office equipment
- Typically lifts/carries/pushes/pulls 20-50 pounds
BACKGROUND CHECK:
All offers of employment are
contingent upon a criminal background check and education verification satisfactory to Brown.
In order to maintain 90% or greater
universal vaccination rates on campus, all newly hired employees at Brown University must receive the final dose of the COVID-19 vaccine
before they begin work, unless they are approved for a medical or religious exemption. For more information, please visit the Healthy Brown
site.
*NOTE*: A complete application consists of a cover letter and resume.
To Apply, please use this link to directly
view the position on Brown’s Career Site:
https://brown.wd5.myworkdayjobs.com/en-US/staff-careers-brown/jobs/details/Manager–Billing—Scholarships_REQ174953
Brown University is committed to fostering a diverse and inclusive academic global community;as an EEO/AA employer, Brown considers
applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability,
or any other legally protected status.
About Brown (Please visit our website and get to know us better at: www.brown.edu )
Located in historic Providence, Rhode Island and founded in 1764, Brown
University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising
undergraduate and graduate programs, plus the Alpert Medical School,School of Public Health, School of Engineering, and the School of
Professional Studies.With its talented and motivated student body and accomplished faculty, Brown is a leading research university that
maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse campus community consists of
about 4,500 staff and faculty, 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting,
and online students, and over 700 faculty members. Brown students come from all 50 states and more than 115 countries. Brown is frequently
recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly
competitive athletics, and beautiful facilities located in a richly historic urban setting.
