Lasell Village has an exciting opportunity for a Sales and Marketing Administrator to join our team.
Lasell Village is a distinctively different life plan community with education at its heart, located in a New England village setting on the campus of Lasell University in Newton. At Lasell Village, we strive for a caring, enriching, and vibrant community for our employees and residents. The village is home to more than 200 residents in independent living apartments, Lasell Studios, a 9-apartment supported living unit, and Lasell House, 38-bed skilled nursing, and rehabilitative facility. Customer service is a top priority at the Village.
POSITION SUMMARY: This position is responsible for managing the day-to-day activities of a busy, fast-paced team in the sales and marketing department of a senior living community. The team’s goal is to fulfill all aspects necessary to bring in new residents to Lasell Village. This position provides key support to all aspects of sales and works closely with the Director of Sales and Marketing. Quality customer service is a top priority for everyone at Lasell Village.
RESPONSIBILITIES:
· Represent the core values of LV through phone calls and all customer service related interactions
· Answer phones and respond to requests accurately and timely
· Organize all aspects of direct mail campaigns
· Support sales team through collaboration with varied activities
· Participate in all department events, helping to organize and provide event support
· Minimal flexibility in hours required (rarely need evening support for events)
· Work within our customer database system to record all pertinent information, run reports on usage and trends, and subsequently analyze sales data
· Maintain records and excel spreadsheets used by the department regularly (the waitlist, the move-in list, RSVP’s to events, documentation for new residents list)
· Participate in the selection of finishes in units and design to advance the move-in process (go to units with the prospect to help measure, look at paint colors, decide about window shades, etc.)
· Coordinate with other departments to enhance the onboarding of new residents
· Track and manage the move-in process and the paperwork that accompanies this process
· Communicate with the Manager of Concierge on parking needs for new residents.
SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS:
· 1-3 years of experience in administration (marketing or sales experience a plus)
· Experience in Senior Living a plus
· Bachelor’s degree
JOB SKILLS:
· Thrive in a team environment and work well with others
· Must possess an outgoing and pleasant personality with exceptional interpersonal skills
· Strong interpersonal and phone communication skills
· Command of grammar, punctuation, spelling, and correct use of the English language for both oral and written communication
· Excellent organizational skills
· Must enjoy talking with people about design and have a strong aesthetic sense.
· Proficiency in Microsoft® Outlook, Word, Excel, Zoom®. Helpful: Adobe® Acrobat editing, Publisher®
· Experience with Worxhub a plus
· Social media experience required
· Must have the ability to handle multiple concurrent assignments including immediate resident needs and long-term priorities
· Requires exceptional discretion, confidentiality, and judgment in dealing with sensitive issues
· Ability to assess and resolve problems and/or redirect as appropriate
· Initiative, creativity, resourcefulness, sense of humor, patience, and the ability to think independently are essential characteristics of the person in this position.
ENVIRONMENTAL FACTORS & PHYSICAL DEMANDS:
· This is a sedentary job by nature but does require frequent walking to conduct tours around the community
· Average physical effort with some handling of lightweight items such as supplies or materials on an infrequent basis (5-10 lbs.)
· Periodically sets up and moves tables, chairs, when configuring rooms for events
WHAT’S IN IT FOR YOU | THE BENEFITS
Lasell Village considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment with Lasell are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19, Flu), participating in testing requirements (e.g. Covid-19, TB), and using designated PPE when required.
Lasell Village is committed to equal opportunity in every aspect of hiring and employment. Lasell proactively reviews its policies and practices to assure that decisions with respect to every dimension of employment are made without regard to age, the color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran’s status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders.
Job Type: Full-time
Benefits:
Schedule:
Experience:
Work Location: One location
Company: US0038 Sysco Indianapolis, LLC Zip Code:46268 Minimum Years of Experience:0-1 Years Employment Type:Full Time Travel Percentage: Up to 25%...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Number 22161715 Job Category Sales & Marketing Location Aloft San Juan, 250 Convention Boulevard,...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> About NetApp We’re forward-thinking technology people with heart. We make our own rules, drive our...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Breville, a leader in small appliances, is currently looking for a self- motivated, energetic individual...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Reynolds and Reynolds is seeking a Territory Sales Consultant to join our growing Marketing and...
Apply For This Job