Amazing Lash Studio Hiring for Operations Manager Job at McAllen, TX Full Time

Our Brand is Growing.

Hiring for a general manager in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

Amazing Lash Studio Manager Benefits:

• Competitive pay and Goals bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Seniority Bonus
• Free and discounted services

Management Responsibilities

· Act as the general manager / operations manager of the Amazing Lash Studio® Manage and oversee all aspects of studio operations.

· Operations manager duties include ensuring a high level of service, and execution of organizational standards.

· Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed

· Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.

· Assists studio owner in setting and achieving membership and retail sales goals

· Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs

· Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.

· Provides strong leadership / management presence

· Maintains quality service by enforcing organization standards

· Coaches and trains sales associates / customer service and esthetician and cosmetologist staff on the sales and operations process

· Manages sales associates / customer service and esthetician and cosmetologist staff and schedules

· Inventory management

· Maintains an impeccable and clean studio

Manager Qualifications:

· Experience in management including but not limited to experience as a sales manager, operations manager, or general manager.

· Has excellent leadership, general manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.

· Implement structure, policies, and procedures.

· Customer Service oriented

· Ability to identify and problem solve, set expectation, goals, and delegate

· Strong verbal and written communications skills

· Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers

· Must be an excellent organizer and problem solver with strong project management skills

· Must be able to work flexible days and hours; including nights, weekends, and holidays

· Competent trainer and motivator

· Mindbody Software experience a plus

Job Type: Full-time

Pay: $17.00 – $30.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Supplemental Pay:

• Bonus pay

Experience:

• Customer service: 5 years (Preferred)
• Team management: 5 years (Required)

Language:

• Spanish-English (Required)

Work Location: One location