Dedicated Logistics, Inc Hiring for Assistant Operations Manager Job at Milbank, SD Full Time

Job description

Are you looking for an excellent leadership opportunity with a leader in the transportation industry? Are you seeking a challenge that you can apply your talents to? If so, our Assistant Operations Manager position at our Milbank, SD facility could be the fit you are looking for!

DLI offers a diversity of services including dedicated fleet services, trailer leasing, freight brokerage, warehousing, fleet management and logistics, and transportation consulting, which allows us to meet virtually any customer need. DLI prides itself on being committed to a core set of values. Our value system consists of Safety, Integrity, Respect, Quality, and Service with Safety being our number one priority among our values.

As an Assistant Operations Manager in Milbank, SD you would be responsible for assisting in operational oversight and leadership of our Milbank, SD operation, route/driver scheduling and supervision of commercial truck drivers. This position will provide the opportunity to apply your excellent leadership and customer service experience to this Regional OTR Operation.

To be successful in this position, you would need to demonstrate:

• Strong interpersonal skills, excellent customer service and training abilities
• The ability to deal with ambiguity, decisiveness and ability to make decisions
• The ability to manage processes, motivate and direct others
• Flexible schedule to accommodate emergency after hours calls and location visits

In this position, some of your main responsibilities would be:

• Assisting in customer reports/processes, enter/update dispatch of all loads in our TMW Dispatching system
• Assisting in Interviews, hiring and training of all employees and any support temp staffing
• Help supervise drivers and processes, driver and route monitoring, dock processes, hours of service compliance, all company and safety policies and procedures
• Monitor/improve Claims, Customer Metrics, Reporting processes, equipment down time
• Improve customer relations, provide Team leadership and Quality initiatives
• Daily communication with customers (stores, employees, drivers)
• Available hours Monday – Friday 7:00 am to 4:30 pm and as required including nights
• Occasional travel required
• Shared coverage for other local Ops Mgr during vacations / time off

We prefer the following minimum qualifications:

• 3 years transportation supervisory experience including supervising commercial truck drivers, dispatch software experience, ELD compliance and training experience
• Computer skills must include dispatch software, word and excel
• Demonstrate a track record of meeting and exceeding goals in previous positions
• Excellent customer service and employee relations skills
• CDL-A license preferred not required, Haz Mat training preferred not required

Job Type: Full-time

Pay: $50,000.00 – $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location