System Support – 110 N Main St Dayton, OH
DEPT: I.T. OPERATIONS INFRASTRUCTURE
Full-Time
The Network Engineer (Voice) position provides design, installation, administration and maintenance of the Unified Communication (UC) network. Establishes a networking environment by designing system configuration and defining, documenting and enforcing system standards. Maximizes network performance through monitoring, troubleshooting, upgrades and collaborating with network architects on network optimization. Configures and installs various network devices and services, like VoIP switches, VoIP gateways, contact centers, video conferencing and Quality of Service. Participates or may lead tactical voice network projects or service requests. Handles technical problems with little to no supervision and interacts with a variety of customers, vendors and consultants. Integrates technical skills with knowledge of the business to provide effective network solutions. Provides guidance and mentoring to colleagues and promotes teamwork.
Essential Duties & Functions
Knowledge/Skills
Minimum Level of Education Required: Associate degree
Additional requirements:
Licensure/Certification/Registration
CCNA (Cisco Certified Network Associate) or CCNP (Cisco Certified Network Professional) or CCDA (Cisco Certified Design Associate) or UCCIS (Cisco Unified Contact Center Enterprise Specialist) or CIVND (Cisco Video Network Specialist) or CCT Routing & Switching recommended
Experience
Minimum Level of Experience Required: 5 – 7 years of job related experience
Prior job title or occupational experience: Network, Telecom, Voice, Unified Communications or VoIP Engineer or Network Analyst preferred.
Prior specific functional responsibilities: Network Engineering, VoIP Engineering, Unified Communications
Preferred experience: On call support for a 24/7 operation. Healthcare Industry. Cisco Unified Communication Manager configuration and infrastructure
Working Conditions:
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