Leica Microsystems has helped shape the future of microscopy for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork is at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Are you driven to delight customers? Do you thrive when you can directly see the impact of your work? Do you love to fix complex and cutting-edge equipment? If so, consider joining Leica Microsystems’ service team, whose mission it is to delight, retain and create advocates from our customers in human health research, medical surgery and industrial production.
Put your technical experience in digital and/or mechanical instrumentation to work, leverage your strong troubleshooting skills and grow your career by learning the Danaher Business System (DBS) tools for continuous improvement. You can also leverage your communications skills with our customers and internal team members (phone, email, web, etc.), your organizational skills to deliver timely response to our service cases and use your computer skills with Microsoft Office, Salesforce.com and SAP tools.
We offer a great hourly wage with overtime, 3+ weeks of PTO, along with company holidays and comprehensive benefits. Opportunity to grow your career through continuous training, support and focus on your personal development. Leica Microsystems Inc. is an equal opportunity employer.
What we trust you with:
Delight customers through timely and competent response to their needs, coupled with clear communication.
Visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance, and repair to achieve optimum customer care and ensure professional service with effective and efficient working practices.
Efficiently organize your time and complete paperwork to ensure that our trains run on time. Follow FDA, ISO and Leica policies
Collaborate closely with the Service Team to ensure all customers in the region are provided a professional after-sales service.
Support Sales Representatives in activities such as installations and demo/exhibitions.
Exchange valuable information resulting from customer contacts to increase customer happiness and sales.
Collaborate closely with Customer Care to ensure smooth and fast processes and information flow.
Write detailed technical reports.
Consistently build your technical expertise on our solutions to become a more valued asset to our customers and our organization while representing the company in a professional manner.
Drive continuous improvement in your area of expertise by providing product feedback, suggesting efficiency improvements, and optimizing our service delivery processes.
Help our organization grow by high quality support of our existing customers and by helping us identify new customers and opportunities during your time in the field.
Your areas and knowledge and expertise that matter most for this role:
High School Diploma
Preferred Associates Degree in technical field or equivalent experience in technical field
Military experience are highly relevant (Avionics a plus)
Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form.
Ability to understand, diagnose, and troubleshoot sophisticated equipment with use of diagnostic tools i.e., multi-meter etc.
Computer/Diagnostic Tools Literacy
Basic Operation
Diagnostic Software
Microsoft Office – Word, Excel, Power Point
Get more insight
Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4
Are you interested to discover new opportunities in an innovative, team-oriented environment? Do apply online with your complete documents (cover letter, CV, certificates). We are looking forward to your application!
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we’ll empower you to push the boundaries of what’s possible.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at ***************@danaher.com to request accommodation.
If you’ve ever wondered what’s within you, there’s no better time to find out.
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