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Graduate Hotels® is seeking a Culture Champion to join Graduate Storrs and its brilliant team of hospitality enthusiasts.
Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their communities.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it’s their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
- Coordinates recruiting efforts for property by building awareness of the talent within the community and university, posting positions, and screening applicants for brand and position fit
- Process applications, hires, and pre-employment screening in HRIS and ATS systems
- Facilitates new hire orientation, onboarding, and training programs
- Maintains basic employment information in HR information system, including scanning of employment documents into electronic personnel files within the HRIS
- Answers HR line and routes calls accordingly; handles basic inquiries and forwards on any employee relations and delicate human resources concerns to regional people and culture leadership
- Is in the know of culture concerns and brings them to the attention of the appropriate party and/or regional people and culture leader
- Coordinates recognition programs including reminders, award ordering, and celebratory announcements
- Administers company recognition and engagement programs to include Extra Credit, Referral Program, Quarterly Service Awards Program, and/or any other company implemented program
- Assists with ensuring compliance posters are in employee areas, timeclock is accessible, and breakroom/employee areas exude Graduate brand and culture
- Assists and is the liaison to company benefit and perk programs
- Consistently tracks brand and compliance training through the LMS and other company established training programs, communicates training gaps and accomplishments
- Assists and supports associates in navigating and locating appropriate employment resource and/or contact
- Provides assistance to all people and culture projects as needed by GM and/or Regional people and culture leadership
EDUCATION AND EXPERIENCE
- Degree in hospitality, human resources or business administration preferred
- Minimum of 1-year hospitality experience preferred
- Experience in community and employee relations
- High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge, understanding, and comfort training others, facilitating programs/presentations, and public speaking internally and externally
- Strong customer service and interpersonal communication skills
- “Hands-on” approach to projects and initiatives
- Ability to maintain strict confidentiality and has proven trust by others at all levels of the organization
- Positive presence and command skills
About Graduate Hotels®
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.
*Graduate Hotels is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
Education:
Experience:
- Leadership: 2 years (Preferred)
Work Location: One location
