College of Biblical Studies-Houston Hiring for Director of Student Financial Aid and Scholarships at Houston, TX Full Time

Position Description

The Director of Student Financial Aid and Scholarships is a key multi-campus leader for the
College of Biblical Studies. The Director oversees all student aid and scholarship programs, as well as student accounts, ensuring students
receive exceptional service, expert guidance and clear communication. The Director provides Christian servant-leadership and direct
oversight to the financial aid staff. The Director ensures the college meets federal deadlines, audit requirements and accreditation
standards as well as demonstrates compliance with federal, state, and local regulations. This dynamic leader must balance financial aid
experience and analytical skills with the ability to lead, manage and inspire a team to excellence.

Major/Essential Functions
& Duties/Responsibilities

• Provide a clear vision for the Office of Student Financial Aid &
  Scholarships and appropriate leadership in a comprehensive strategic plan to meet the ongoing challenges of educating students in today’s
  global competitive environment and current regulatory atmosphere.
• Reviews the business processes and compares with the SIS system
  to determine functionality gaps and works with IT and personnel to identify appropriate changes in the business processes and/or required
  software modifications.
• Troubleshoots and resolves all issues related to the technical application of processes.
• Works
  collaboratively with staff and other departments to resolve programmatic issues, implementation of SIS system enhancements, and establish
  training schedules.
• Foster a culture of providing outstanding service and communication to the families served by the Office of
  Student Financial Aid & Scholarships.
• Provide leadership and professional development to the financial aid staff and deliver
  exemplary customer service to current students and prospective students and their families with a significant level of trust, diplomacy,
  courtesy and tact.
• Interpret and implement federal, state and institutional regulations as they relate to packaging, budgets and
  disbursements of funds.
• Administer and supervise the implementation of all the institution’s financial aid policies, office
  procedures and funding programs.
• Plan, in conjunction with the Vice President for Enrollment and Student Success, an institutional
  financial aid leveraging program for incoming new students.
• Provide best practices to strengthen the overall financial awarding
  process and to meet enrollment goals.
• Work collaboratively with the Vice President for Enrollment and Student Success and the
  enrollment management team to meet net tuition revenue targets.
• Develop student cost of attendance budgets for all appropriate
  student populations.
• Monitor college work-study expenditures, students’ satisfactory academic progress, federal and state grant
  expenditures, etc.
• Supervise financial aid staff-provide cross training, mentor professional growth, hold staff accountable for
  accurate and friendly performance.
• Work with Marketing and Communications to create a system of web pages, emails, and print
  materials that effectively communicate financial aid procedures and deadlines to current and prospective students.
• Develop and
  monitor the Office of Student Financial Aid & Scholarships budget including personnel needs, departmental operating expenses.
• Manage the College’s scholarship programs.
• Establish strong working relationships with key campus partners including admission,
  student accounts, and registrar and advancement colleagues.
• Ensure financial aid compliance with internal and external
  guidelines.
• Maintain the Policies and Procedures Manual for financial aid.
• Keep abreast of federal and state regulatory
  changes.
• Perform other duties as directed by the Vice President for Enrollment and Student Success.
• Manage the financial
  aid application and packaging process to ensure the timely delivery of financial aid funds to prospective and current students.
• Review, on a weekly basis, financial aid reports to insure accurate awarding to students and careful use of federal and institutional
  dollars.
• Complete relevant federal, state, athletic and institutional reports in a timely and accurate manner.
• Prepare and
  complete required reports and applications for federal and state funds and grants.
• Interpret and implement federal laws and
  regulations; College policies and regulations; and state regulations as they relate to packaging, budgets and disbursements of funds.
• Lead and ensure that the College has clean financial aid audits and program reviews by keeping abreast of and implementing all federal
  and state laws and regulations that pertain to the programs administered by the Office of Student Financial Aid & Scholarships.
• Ensure security, confidentiality, and safety of financial aid records, promissory notes, etc.
• Performs related duties as
  required.

Qualifications

Minimum Requirements:

• Bachelor’s degree from an accredited
  institution of higher education required
• At least 5 years in higher education Financial Aid function (two or more college or
  universities preferred)
• Previously held position as Director or Assistant Director of Financial Aid for at least 2 academic
  years.

• Packaged thousands of students.
• Experience with and knowledge of automated student information systems;
  excellent interpersonal communication and organizational skills.
• Is a committed Christian, active in a local church.
• Agrees with the core doctrinal position (items 1-8) of the college.

Preferred Qualifications:

• Bilingual in
  English and Spanish (speak, read and write).

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Understanding of federal, state, institutional and private sources of financial aid.
• Knowledge of federal regulations and Title
  IV programs.
• Ability to communicate effectively with students, prospective students, Benedict faculty and staff, and local
  community members.
• Software: Anthology, Populi, Jenzabar
• Thorough knowledge of and expert user of Financial Aid module,
  including user interface, data models, workflows, configurations.
• Solid gasp of interactions between the Financial Aid and Student
  modules to the Finance module (e.g., table mappings, process dependencies)
• Knowledge of COD, CPS. Beneficial: SQL,
  ARGOS Financial Aid:
• Practical knowledge of how the calendar due dates and requirements interact, how exceptions are handled,
  and processing quirks.
• Ability to sequence the work through the calendar year to maximize aid to students while minimizing
  delays.
• Process owner: can own processes that include work done in other departments.
• Ability to apply judgment and work
  both independently and in a team.
• Ability to effectively supervise small teams. People management skills are a plus.
• Technology savvy and proficient in use of Microsoft Word, Excel, PowerPoint, Internet and email.
• Ability to effectively create
  written communication that is clear and in language understood by students & parents.

Mobility/Physical
Demands

The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Employee must sit, stand and walk.
• Employee must talk and listen via face-to-face contact, phone
  and video chat.
• Employee may be required to lift and/or move up to 10 pounds.

Working
Conditions/Environment

• Typical office environment
• Must be available for occasional nights or weekends for
  financial aid-related activities.
• Flexible work hours (hybrid model)

Security Sensitive: Yes