Fair Haven Community Health Care Hiring For Health Information Management Assistant at New Haven, CT, United States Full Time

Job Description

Fair Haven Community Health Care (FHCHC) is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.
This is a unique and exciting opportunity as FHCHC has doubled its current pediatric patients by virtue of a novel collaboration with its local academic health center. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.
Fair Haven Community Health Care
FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 80,000 office visits in 14 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”
This is a unique and exciting opportunity as FHCHC is about to double its current pediatric patients by virtue of a novel collaboration with its local academic health center. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.
Job purpose
Reporting to the Manager of the Health Information Management (HIM) Department, the HIM Assistant is responsible for release of patient information to duly authorized recipients within the timeframes established by the department. The HIM Assistant will also take direction from the Release of Information (ROI) Coordinator as it relates to issues of workflow. Duties are performed in accordance with policies and procedures and State and Federal Law and Regulation. The incumbent shall maintain records of information released in accordance with HIPAA requirements, coordinate the activities of other staff members engaged in release of information activities, and prepare summary reports of activities performed for Quality Improvement purposes.
Duties and responsibilities

• Explains confidentiality and release of information procedures to patients and other requestors of information either in person, by telephone or in writing
• Reviews written requests for information and authorizations for release for completeness and compliance with applicable policies, law and regulation
• Screens requests for matters related to possible litigation and liability cases
• Selects information from the patient/client record to fulfill requests, applying the “minimum necessary information” standard
• Replies to requestors whose request or authorization is incomplete or invalid, providing direction on the means by which to make the necessary correction
• Documents all releases made or denied in the patient’s record and within the disclosure log maintained by the department
• Scans release information into patient’s record
• Calculates fees and prepares invoices for information released, as applicable
• Responds to subpoenas for and assure delivery to the Court on the specified appearance date in the absence of the HIM Manager or HIM Coordinator
• Coordinates record “audits” initiated by insurance carriers, governmental agencies or internal requestors and research as necessary
• Receives records from other health care providers and distribute to the appropriate clinician for review
• Prioritizes tasks and organize own work-day for self and others involved in the release of information function
• Participates in Departmental Quality Improvement activities
• Utilizes software in performance of duties
• Performs routine maintenance of assigned equipment
• Performs other Departmental duties as assigned

Qualifications

• High School Diploma or GED required. Some college course work and medical terminology preferred.
• A minimum of one (1) year of release of information experience or two (2) years general Health Information Management experience.
• Ability to work independently with minimal supervision is a necessity. Excellent computer skills and ability to use office programs are essential.
• Experience with clinical data (e.g., Epic) and experience with provider coding practices strongly preferred
• Must be confident working independently and with taking the initiative and have the ability to quickly adapt and learn in an ever-changing technical, contractual, and regulatory environment

Direct Reports

• None

OSHA Status:
Category III—Low Risk Position
Generally works in an office environment with no exposure to bloodborne pathogens
Potential exposure to hazardous waste and blood borne pathogens, clinical settings
Physical requirements:
Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records,
Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions
Manual Dexterity Required: Ability to use a keyboard, telephone.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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