Nebraska Truck Center
Job Type: Full Time
Location: North Platte, NE
Hours: 8:30 AM-6:00 PM
ESSENTIAL DUTIES include the following. Other duties may be assigned.
-Processes warranty claims on a timely basis for each franchise or distributor.
-Processes all warranty paperwork to ensure proper documentation.
-Verifies criteria required by factory or distributor.
-Reconciles all warranty receivables with payments through the appropriate accounting schedule.
-Resubmits all rejected claims promptly or receives authorization to write them off.
-Follows up on payment of outstanding claims.
-Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
-Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
-Files and maintains all service records as required by the warrantor.
-Keeps informed of all factory recalls and bulletins.
MARGINAL DUTIES include the following. Other duties may be assigned.
-Assists with the cashier and telephone operator duties as needed.
-Assists with any clerical needs as directed by the General Manager or the controller.
-Maintains a professional appearance and a neat work area.
-Performs other duties as assigned.
-Posts credits on computer.
EDUCATION and/or EXPERIENCE
-Associate’s degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
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