At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
Using your sharp technical skills and client-centric focus, you contribute to ensuring continuous services within our NOC. As the Senior NOC Technician, you effectively supervise and perform tier 2 operational and engineering support of commercial optical, Carrier and Coaxial-based products. You propel business by mentoring and training front-line technicians to enhance their understanding of advanced deployment and break-fix methodologies.
With a no-task-is-too-small approach and under minimal supervision, you execute routine functions in technical areas and troubleshoot escalations. You thrive in an office environment and excel at completing projects in a timely manner. Depending on the project, you may operate on-call as part of a 24/7 network operations environment. You report to the Senior Manager of the Network Operations Center for goals, guidance and assistance.
Position benefits:
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