The Director of Sales and Marketing has direct oversight of building and managing a Sales and Marketing team of highly energized and motivated managers and support staff. They manage the recruitment and hiring of all sales, marketing, managers, trainees, and support staff. The Director leads, trains, mentors, manages and coaches this team and is expected to develop all managers in their selling and servicing processes to meet company goals and maximize hotel revenues.
Responsibilities include the oversight of Sales and Marketing Budget/P&L, expense and revenue forecasting, advertising, marketing, developing, and writing business plans, and ownership relationships. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, events, and marketing channels to achieve hotel’s revenue goals and increase market share performance.
Must be able to train and monitor the group, transient and events contractual, legal and risk agreement practices, establish booking guidelines and pricing expectations, full knowledge of sales and events booking platforms and uphold all company policy and procedures associated with managing these systems. Identifying the challenges in each year throughout the booking cycle and developing a plan with tactics to address the issues.The Director of Sales and Marketing reports directly to the General Manager with oversight from the Regional Vice President of Sales and the Corporate Director of Events.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property’s Leadership Committee, the Director of Sales, Marketing and Events is a highly visible role with exposure to Senior and Corporate leadership.
Successful leaders at Hyatt lead by example and model the organizations values and purpose. Hyatt provides an innovative environment where you can take pride in developing yourself and those around you. We achieve success for and through others by building trust and engagement, resulting in impactful outcomes for all stakeholders. If you would like to participate in a caring award winning environment this experience is for you.
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