Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.
SUMMARY
This is administrative/technical work interacting with staff and supervisors responsible for seeing repairs are completed properly and accurately, as well as assisting with effective placement of vehicles to be repaired to ease in locating the vehicles.
The single position allocated to this class reports to a designated supervisor and works under moderate direction.
This position will work 4 ten hour shifts.
ESSENTIAL JOB FUNCTIONS
Greets customers, discusses mechanical complaints, inspects vehicles and equipment for mechanical defects, creates work orders, troubleshoots problems to help work planning, scheduling, analyzing repairs to help facilitated complete and accurate repairs. Processes work orders by making relevant notes and distributing to the appropriate team.
Answers phones, responds to inquiries. Maintains contact with and updates customers on unit availability. Informs customers when work is completed and vehicle or equipment is ready.
Reviews work orders for accuracy and completeness and closes them out, as appropriate. Maintains vehicle and equipment files.
Meets with fleet operations supervisors on scheduling, and helps establish priorities on repairs. Schedules warranty and recall repairs with vendors and customer.
Stages vehicles for service which requires moving, parking, and shuttling; including delivery and pickup of vehicles for sublet services.
Prepares estimates for customers and emails customer and appropriate team with approvals or recommendations.
Coordinates the disposition of vehicles and equipment including delivery, transfer, and retirement.
Attends work on a continuous and regular basis.
NON-ESSENTIAL JOB FUNCTIONS
Performs other related duties as assigned.
EDUCATION AND EXPERIENCE
Graduation from high school or equivalent with four (4) years’ experience working in the automotive industry including service writing, automotive or heavy equipment technician, parts operation, inventory management or a related area, or any equivalent combination of education and experience.
CERTIFICATIONS OR LICENSES
Licenses
A Valid State of Florida Class A Commercial Driver License (CDL) instructional permit required at time of appointment.
Valid State of Florida Class “A” Commercial Driver License (CDL) with tanker endorsement required within six (6) months from date of appointment.
Certifications
None.
Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.
All ‘regular’ employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, interest free loans for purchase of fitness equipment, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.
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