AT&T partners with First Responders and Public Safety agencies at all levels of government. Join our team for a rewarding opportunity to support critical missions and the professionals on the front line of our nation’s security. AT&T welcomes IT professionals who possess a strong work ethic, a passion for public service, and dedication to our customers’ goals.
AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program.
The NST provide Tier 2 support for integrated hardware and software; local infrastructure deployment services; respond to end user request; provide VTC and remote support.
The NST reports to an Area Technical Lead and provides support for 24×7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required.
The job duties of the NST are as follows:
Required Clearance:
Public Trust (#publictrust)
Required Qualifications:
Desired Qualifications:
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