BRIEF POSITION SUMMARY: The Inside Account Representative answers inbound calls to sell MSC products in accordance with MSC Culture and Customer Service Standards.
DUTIES and RESPONSIBILITIES:
To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
JOB DESCRIPTION
JOB TITLE: Inside Account Representative (DECO) (Cont’d)
EDUCATION and EXPERIENCE:
ÿ A High School Diploma or the equivalent required.
ÿ 0-2 years inbound/outbound telephone sales, outside sales, or customer service experience required.
ÿ Industry experience preferred.
SKILLS:
ÿ Knowledge of basic arithmetic required.
ÿ Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system is required.
ÿ Good oral and written communications skills required.
ÿ The ability to work a varying schedule is also required.
OTHER REQUIREMENTS:
q A valid driver’s license may be required.
q The ability to lift up to 50 pounds may be required based on branch location (not all branches).
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