QBP Hiring For New Account Specialist at Remote, United States Full Time

Job Description

• Remote, USA

  +1 more

Job Details

Description

New Account Specialist

We understand that it is our employees that make us successful and we do our best to make QBP a fun and rewarding workplace. Our community is passionate about pushing creative boundaries, sparking innovation in the industry, living healthy lifestyles, and having fun. We have a welcoming environment that welcomes employees from all backgrounds and allows individuals to be themselves. QBP provides a lot of great perks for employees, including product discounts, commuting incentives, fitness and wellness programs, flexible schedules.

• Assists in the development of a strong pipeline for new business opportunities through direct or indirect customer contact and prospecting. Works with sales, customer service, purchasing, operations, IT, and marketing teams to implement new sales channels and initiatives

• Be a QBP expert. Communicate with retailers about the resources available from QBP and assist with the transition of the account to the sales and customer service teams.

• Put excellent working relationships in place with new clients, thereby retaining them and encouraging client growth by receiving, processing, and responding to new dealer applicants. Effectively communicates and enforces QBP account criteria. Audit applications to ensure information is accurate. Revises and adapt account criteria to meet evolving market conditions and support new sales channels

• Act as a company consultant for new account operational logistics. Including, but not limited to, new business accounts, new vendor partners, and new product categories.

• Collaborate with the marketing team to create and maintain a seamless new account application and on-boarding process for new retailers

o Provide operational support by fixing complicated order and system problems – working to find root cause. Maintaining available ship methods for accounts in SAP. Communicating system changes, updates and operational best practices. Executing changes to existing accounts, including but not limited to, address changes, ownership changes, product restrictions, warehouse visibility, account retirement, and ship methods in CRM and SAP.

o Works closely with the Tax and Compliance Accountant to ensure account requirements aligned with state resale tax laws. Educates potential accounts about state tax code. Upload and maintain tax documents in SOVOS tax compliance software. Run daily reports to ensure no errors exist

o Responsible for navigating and understanding small business insurance policies to ensure coverage is sufficient and applicable to the business type applying for the account. Works with the legal team to outline and understand and identify potential liabilities and risks in order protect QBP, our vendor partners, and the accounts.

o Negotiates and develops account contracts by working with the General Counsel to create and/or update contracts, identify potential gaps in legal protections and coverage, and auditing domestic accounts to ensure operations are within the defined criteria

Qualifications

• Strategic thinking skills

• Planning and organization skills

• Communication skills, both oral and written

• Leadership skills, being able to motivate others and enroll other groups in direction and process

• Innovative thinking

• Computer proficiency

• Excellent sales skills

• Strong relationships

• Small business development skills

• Excellent relationship building skills supplemented by self-awareness and continuous self-improvement.

• Work effectively under pressure

• Strong organization and attention to detail

• Willingness to take initiative and work effectively without close supervision, while maintaining team mentality

• Adaptable and flexible

• Problem solver

• Ability to communicate effectively verbally and in written format to people with English as an additional language

MODELING QBP CORE VALUES:

• Act with integrity

• Be a true partner

• Create something special

• Deliver greatness

• Keep the customer first

All candidates are subject to a pre-employment criminal background check. Some applicants may be subject to a credit check as well.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)