JOB PURPOSE: Schedules patients for outpatient services, conducts patient interviews, and explains hospital policies, financial responsibilities, and patient bill of rights. Obtains demographic, financial, pre-certification or authorization information. This position is the first point of customer contact for general inquiries like pricing, products, scheduling etc. Registers patients for outpatient procedures. Builds and maintains a business relationship with clients by providing prompt and accurate service to promote customer loyalty. Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
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Job Type: Full-time
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Work Location: One location
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