Vexus Fiber Hiring for Technical Trainer Job at Albuquerque, NM Full Time

Technical Trainer

EEO Category: Professional

FLSA Status: Exempt

Organizational Relationship(s): Reports to Vice President of Operations

Purpose:

The Technical Trainer is responsible for the development, documentation, and delivery of training courses for various field and operations personnel throughout the company. This position requires 50%-75% travel.

Primary Functions:

• Facilitates technical training courses which include but are not limited to Installation and
• Troubleshooting of Video, Telephone and Internet services
• Facilitates safety training courses which include but are not limited to Defensive Driving,
• Ladder Handling and Bucket Truck use
• Facilitates other training programs as needed
• Coordinates logistics for all training sessions, including procurement of supplies, travel
• arrangements, and scheduling of classes and attendees
• Properly utilizes and operates equipment appropriate to each training session
• Reports training session results to the appropriate Supervisor, and keeps them informed
• of all training related issues
• Updates course content, and develops testing and job aids
• Coordinates class information, documentation, testing, and evaluation
• Updates trainee records
• Monitors training progress in all geographic locations
• Administers reaction and other training related surveys and interprets results
• Constructs learning evaluations, measures performance, and critiques work samples
• Operates and maintains assigned vehicle in accordance with Company guidelines

Secondary Functions:

• Coordinates with other departments as necessary to ensure that business needs are met
• Maintains sense of urgency and consistently meets deadlines
• Works with and through others to achieve goals
• Frequently required to provide the highest standard of quality, commitment, and courtesy
• in dealing with internal and external customers and employees
• Accurately completes required paperwork and documentation associated with each
• training session and job assignment

Qualifications:

Bachelor’s degree or equivalent work experience is required

• Valid driver’s license and satisfactory driving record is required
• Field technical experience in telephone, video, and internet installation is required
• Proficient with MS Office applications, including Word, Excel, and Power Point

Skills and Abilities:

• NCTI certification is preferred
• Pole climbing and ladder handling experience is preferred
• Care Center experience is preferred
• Must be able to travel extensively throughout the United States on a regular basis
• Must be able to use laptop and handheld device, and train others on use of such devices
• Excellent oral and written communications skills are mandatory, including the ability to
• format training documents and organize and deliver effective and efficient presentations
• to both large and small groups
• Demonstrated ability to work independently and make decisions with limited daily
• supervision
• Must be able to work effectively in a team environment, and multi-task and function
• effectively and consistently in fast-paced environment

Physical Requirements:

• Required to transport and assemble training materials and displays of up to 50 lbs
• approximately four times during each training session
• Occasionally moves/transports loads of 75 lbs
• Frequently works while standing
• Frequently required to sit continuously for extended periods of time
• Vision ability: close vision, peripheral vision, color vision, and ability to adjust focus
• Travels in all types of weather conditions
• Manipulates connectors, fasteners, wires and uses hand tools
• Must be able to safely climb ladders and/or poles while utilizing approved safety
• equipment
• Frequently required to verbally communicate with other employees

Vexus is an Equal Opportunity Employer