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The Senior Content Specialist is responsible for ensuring that high-quality content is produced in a variety of formats, across multiple products for an Human Resources (HR) audience. This position requires a JD and a strong familiarity with HR concepts and employment law, preferably with experience related to wage and hour issues.
The Senior Content Specialist serves as a resource to the content team, and creates, edits and manages the content for multiple online and print products, conferences, webinars and online learning. The role requires delving into multiple topic areas to break down complex ideas into simple terms
The Senior Content Specialist must understand how to bring value to the customer through instructional/guidance-oriented content. Qualified candidates should be comfortable researching and writing about complex HR issues, interacting with customers, acting as subject matter expert at live in-person events and online webinars, and collaborating and coordinating with team members across multiple locations.
Primary Duties and Responsibilities:
Determine content for multiple publication(s) including the creation of a long-term editorial calendar, managing deadlines and production schedules
Troubleshoot issues related to missed deadlines, delayed printing, errors and corrections and distribution
Write and edit clear, informative, and engaging content in a variety of formats (e.g., news, feature stories, reports, infographics, etc.) to be used in a variety of customer solutions
Manage products through the editioral and production process, inlcuding sourcing material, editing and formatting text and shepherding content through review, proofreading, design and final production
Work with internal content specialists and external freelancers to assign articles, read and respond to customer queries and oversee the work of proofreaders or copy editors
Upload relevant content to applicable Web properties through the content management system and ensure content displays and functions correctly
Adhere to strict deadlines and budget requirements for all assigned products
Collaborate with team members and across departments (including marketing, product, production and development) to maintain content standards, implement content strategies, and ensure customer needs and deadlines are met
Meet frequently with product, production, sales and marketing staff to discuss projects and resolve problems
Represent the products and servics at customer and prospect engagements, including onsite at internal conferences and industry events.
Develop market expertise for assigned segments, including audience composition, customer needs and driving forces that affect them (e.g. regulations, best practices)
Conduct market surveys, focus groups, and routine customer research, and present relevant findings
Propose new product ideas in your area(s) of expertise across all product lines, and oversee all content related phases of the new products process, including conducting research, writing proposals, and presenting the finished product
Maintain an awareness of and adherence to company guidelines for messaging, tone, style, and editorial process
Additional Responsibilities:
Write contracts for external authors, specifying elements of assignemnts including work count, focus, and payment terms
Ensure customer egagement and satisfication with content
Identify areas for new content development to increase value of current customer solutions
Critical Competencies:
Ownership and Execution
Collaboration and Team Building
Customer Centric
The Individual:
Strong familiarity in HR concepts including background in employment law
Demonstrated ability to discern customer needs and envision multiple solutions
Ability to drive multiple initiatives simultaneously and meet multiple deadlines
Self-motivated team mentor
Strong verbal, written, analytical, research and communication skills
Demonstrated ability in time management, multitasking, and project management
Attention to detail, accuracy
Strong organizational skills and ability to work in a highly collaborative environment
Ability to think logically, classify content, and apply taxonomy
Proficient in Microsoft Office
Qualifications:
J.D. degree required
3+ years’ experience in reporting or writing on employment law issues, preferably wage and hour related
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.
If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment at Simplify Compliance, please contact our Talent Acquisition Team 1.800.727.5257, ext. 8101.
Job applicants may request to review the company’s Affirmative Action plans by contacting the talent acquisition team/recruiter, Human Resources department or Chief People Officer.
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