BASIC JOB SUMMARY:
The parts counter person is responsible for the filling of parts orders accurately and in a timely fashion.
SPECIFIC RESPONSIBILITIES:
1. Must greet every customer in a friendly and helpful manner.
2. Must be attentive to our customers needs and make every effort to fulfill their needs.
3. Must maintain a business appearance at all times, neat and uniform.
4. Must work hand in hand with the Service Department and Sales Department to exceed their expectations they are your best customers.
5. Must put forth the effort to insure the correct parts are being issued to our technicians, salesmen, and our customers. Every method must be exhausted to provide the needed parts as expeditiously as possible each and every time.
6. Must understand their responsibility is our customers’ wants and needs.
7. Must attain a Ford certification every year, working towards master certification.
8. Must display the ability to use the CDK computer system within 90 days of the hire date.
9. Must understand the use of purchase orders, when they are issued and why. No purchase order can be issued without an open repair order, or an open we owe, or for the purchase of inventory. The use of a purchase order for personal use is forbidden. The person signing the purchase order is responsible for that purchase order personally.
10. Must understand the Ford Motors Company policies and procedures as applied to the parts department.
11. Must have a basic knowledge of the Ford Motors Company warranty policies and procedures.
This is not all inclusive of all responsibilities of Hutchinson Parts Department counter persons
Job Type: Full-time
Pay: $700.00 – $900.00 per week
Benefits:
Schedule:
Supplemental Pay:
Application Question(s):
Education:
Experience:
License/Certification:
Work Location: One location
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