IHOP Hiring for Restaurant General Manager Job at Mason, OH Full Time

NGE Texas is an American multi-brand restaurant (IHOP) operator headquartered in Texas. You contribute to our success by creating this exceptional experience for your team, customers and the community. To deliver the “NGE Way” environment for our customers you will provide friendly, personalized, and prompt service, quality beverages and products, and maintain a clean and comfortable store environment. Come for an interview, stay for a career!

Primary Purpose

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets critical customer standards of Quality, Service, and Cleanliness. The General Manager works with his/her leader to set the restaurant’s goals and creates a plan to achieve the goals.

Responsibilities and Duties:

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Enforce sanitary practices for food handling, general cleanliness, and maintenance
• Responsible for ensuring consistent high quality of food preparation and service of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Estimate food and beverage costs. Work with Corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control and quantities of preparation to minimize waste
• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.
• Ensure that proper security procedures are in place to protect employees, guests and company assets
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
• Investigate and resolve complaints concerning food quality and service
• Provide direction to employees regarding operational and procedural issues
• Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
• Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Casual dining restaurant

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Quarterly bonus

Ability to commute/relocate:

• Mason, OH 45040: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver’s License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location