ABOUT US
Xpert Consultants, Inc. is one of the Nation’s premier Staffing firms. We are partnered with Network Infrastructure and Cable companies across the country.
Job Description:
We are currently assisting our client in hiring Tier II NOC Engineers and Technicians.
Job Description: Tier II NOC Technician/Engineer
At Least 2 Years of relevant experience required. This position provides remote network surveillance and advanced trouble shooting for the 5G Network. Tests, Identifies, and repairs semi-complex equipment problems. Performs basic configuration and fault management for a wide array of platforms in the 5G network including but not limited to Strand Radio, Macro, Rooftop, Tower & Small Cell Solutions, Front, Back & Mid-Haul Transport. You will mine various systems for data analysis, conduct conference calls to help identify process issues that lead to network outages, and provide statistics and lessons learned from past outages, to recommend changes to mitigate future risks.
Responsibilities
· Proactively monitor, identify network impairments/outages while documenting and triaging to resolution. (Radio, CORE, RAN, VAS, Data & IP services)
· Responsible for hands on analysis of network performance issues and creating solutions to meet network optimization expectations.
· Detail oriented with experience resolving network outages through the OSI Model.
Qualifications
· Provide incident review and analysis requests to determine root cause analysis.
· Must have in-depth experience with 3G, 4G or 5G Wireless Service, LAN/WAN operations and IP connectivity.
· Demonstrate knowledge of computer systems, emphasis on application use for network monitoring, OSI Layer, general electronic test equipment.
· Present ideas, technical and non-technical, in a logical, compelling manner in a written format and verbally in both small and large group settings.
· Ability to verify Method of Procedure (MOP) documentation for activities to be performed in a production environment.
· Advanced level knowledge of cell site topology, Transport and RF KPI’s.
Education
Minimum Required
Job Type: Full-time
Pay: $120,000.00 – $130,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Application Question(s):
Experience:
Work Location: One location
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