Summit Federal Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more effective and efficient acquisition, business process, training, IT, administrative and security services to multiple federal agencies.
SFS is looking for a Mobile Network Technician to support their client located in Fort Indiantown Gap, Annville PA. This is a current ongoing contract and the position is needed ASAP. Qualified applicants must be able to be cleared to receive DOD Secret Clearance and currently have Security + certification.
The Mobile Network Technician is responsible for configuring, maintaining, and patching analog/digital/VOIP endpoint devices, configuring and resetting voicemail systems, and providing end-user and end-customer support as needed. The TM supports projects involving system migrations and implementations and troubleshoots these systems. The TM also will provide support for Tier I audio/visual issues as well as be able to work with a 3rd party to address escalated (Tier II and Tier III) maintenance issues. The TM provides audio/visual conferencing for ISDN/IP platforms and works with conferencing and protocols technologies (H.323, H.320, SIP, H.264, etc.)
Nature of Assignment:
Knowledge, skills & abilities:
– Understanding of Cisco/Tandberg conferencing products
– Understanding of and ability to install and operate telecommunications equipment including scheduling audio/video conferences and coordinating the maintenance of this equipment
Training & Certifications:
– Must have Security+ certification at time of hire.
Guidelines (level of supervision required to perform):
Must be able to work in both a group setting and individually within the framework established by the supervisor and/or customer.
Complexity of tasks/responsibilities:
– Must be able to identify and analyze technical problems with customer telecommunication systems and work to solve the problem
– Must be able to work in a group setting
– Must have excellent time management and organizational skills
– Must have the ability and willingness to learn multiple skill sets
Work Scope (Duties & Responsibilities):
– Support the customer by performing updates, upgrades, maintenance, and management of – telecommunications systems
– Analyze system malfunctions and implement corrective actions
– Provide technical briefings and instruction for users of telecommunications systems
– Assist with completing contract deliverables and reports as needed by providing ticket resolution and system data
*This list is not intended to be all-inclusive and may be expanded to include other duties and responsibilities.
Essential Functions:
Qualifications:
Job Type: Full-time
Pay: $26.44 – $28.85 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
License/Certification:
Security clearance:
Work Location: One location
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