Position Summary: The Recovery Specialist will be responsible for the collection of past due accounts as assigned in a fast-paced goal orientated call center environment. They will handle outbound and inbound calls. They will provide excellent customer service and skip tracing searches when relevant, regarding the collection of past due accounts as well as consumer inquiries and disputes. On-going training and the opportunity to obtain the ACA Collector certification will be provided.
Candidates should be self-motivated, effective communicators, excellent negotiators and have the ability to navigate sensitive situations.
Essential Job Functions:
Required Skills:
Education and Experience Guidelines: *
High school diploma or equivalent required
*
Physical and Mental Requirements: **
Required to sit for up to two hours at a time
Additional Information:
This job description in no way states or implies that these are the only duties to be performed by the incumbent in this position. They will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments. Pre-employment assessments may be required for this position.Job Type: Full-timePay: From $11.54 per hourBenefits:
Schedule:
Supplemental Pay:
COVID-19 considerations:
All new-hires are required to be vaccinated for COVID-19 and live within an hour away from OKC to attend mandatory in-person training the first week of employment.Work Location: Remote
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