General Summary: Candidates must be located in the Boise, ID area. This is an onsite position, remote work is not an option.
Syringa Networks, a well-established telecom company specializing in custom network, voice solutions, and managed IT services for businesses, is seeking a Network Operations Center (NOC) Managed Services Technician to join our NOC in Boise, Idaho. The NOC Technician is a member of the 24/7/365 NOC and helps document, troubleshoot, diagnose, and resolve both network and managed services issues. This position performs typical NOC duties including monitoring and interpreting both carrier and local area network alarms and events, creating and managing trouble tickets, and working with customers and other carriers to resolve network and managed services issues. At Syringa Networks, there are multiple potential growth paths for NOC Technicians. Depending on goals, skills, and capabilities, a NOC Technician may promote to an IT, Network Provisioning, or Network Engineering role, or promote to higher-level positions within the NOC. We strongly encourage and promote education with our Tuition Reimbursement Program.
Essential Job Functions:
Knowledge, Skills, and Abilities:
Education and Experience:
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
Ability to commute/relocate:
Work Location: One location
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