We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,300 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!
Deadline to Apply: December 9, 2022
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The Mgr Operations Process develops, assists and implements transition activities as well as programs and processes, in alignment with all of Customer Service through management of Customer Solutions and Quality Assurance supervisors directly, directing their activities for the achievement of call center targets and goals. Additionally, manages Third Party Call Center vendor relationship to ensure contracted services are delivered. Develops and maintains a positive team environment by providing high level of support, visibility, and accessibility.
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.
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