As a Patient Access Associate 2, you will adhere to Inova Health System’s “Service Excellence” standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling. To help achieve our mission, you will ensure patient safety by demonstrating effective problem solving and effective communication skillsets. Engaging in active listening when dealing with a customer complaint is of vital importance.
Job Responsibilities
Additional Requirements
Education:
High School Diploma or GED
Experience:
1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor’s degree
Skills:
Basic communication and computer skills.
If hired or transferred into an Ambulatory setting, team member is expected to successfully complete Inova Service Excellence Training within three months of hire/transfer date.
Technical requirements
This will be a Zoom Hiring Event, please mute your microphone upon joining the call. We will have leaders presenting about oportunities at Inova Health. We’ll be in touch with you with further details.
We are all excited to meet you!
Preferred dress code
Business (business suit, tie)
What is a virtual hiring event?
Virtual hiring events are a great way for employers and jobseekers to connect, even if they aren’t in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone, or video) to see if you’re a fit!
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