BUSY SHOP, GROWING DEPARTMENT!
Lundgren Subaru of Bennington looking for an experienced Service Advisor. We are a family owned and operated dealership. We are in need of a TOP PRODUCER. We offer a competitive pay plan that will reward top performers in both sales and CSE/CSI. Grow with a group that is focused on a positive work environment, and exceptional customer service. No crazy work schedules, pleasant work space, excellent team to work with!
RESPONSIBILITIES:
· Greeting customers promptly
· Obtaining customer and vehicle information
· Clearly ing all vehicle symptoms as described by the customer
· Determining and recommending needed maintenance base on age, mileage/vehicle history
· Prepare a complete and accurate estimate of cost for labor and parts
· Establish follow up time and set expectations
· Monitor the progress of each vehicle throughout the day, and updating customers frequently
· Verifying that the final invoice reconciles with the work performed on the repair order
· Explaining all completed work, charges, recommendations to customers on active delivery
REQUIREMENTS:
· Ability to work in a fast-paced, high-energy environment
· 2+ years’ experience preferred
· Experience with CDK/ADP is a plus
· Positive attitude and team mentality
· Extremely resilient and maintains composure when interacting with customers
· Exceptional customer service skills is a MUST
· Ability to communicate complex technical concepts to customers
· Valid driver’s license/Clean background check
Must be CSE/CSI focused!!!!‘
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Benefit Conditions:
COVID-19 Precaution(s):
Management:
Typical end time:
Typical start time:
Work Remotely
Job Type: Full-time
Pay: $55,000.00 – $95,000.00 per year
Benefits:
Day range:
Shift:
Education:
Experience:
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Work Location: One location
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