Connected Commerce is a new and innovative line of business, dynamically designed to expand Chase’s business ventures beyond core financial services. Connected Commerce creates appealing experiences at inflection points earlier in the purchasing journey. Customers are connected to numerous partner brand and benefits, offering a compelling end-to-end experience, unmatched value, and a proactive way to make the most of their money. Chase Offers & Shopping, part of Connected Commerce, is dedicated to driving measurable outcomes for brands and real benefits for our customers.Our digital media solutions leverage our strong merchant relationships, our 65M customer base, and industry leading customer insights to find, attract, and engage intended audiences throughtheir purchasejourneys.
The Digital Media Manager plays a key role in our Operations department within the Offers & Shopping organization. You will be responsible for hands-on implementation of client’s campaigns from campaign launch to completion to ensure best in market customer service and overall campaign success. You will advise on, support, and implement new or changing advertising flights in conjunction with our Sales and Merchant Operations teams. You will also have primary responsibility for maintaining Merchant data quality in both Customer Relationship Management (Salesforce) and Internal systems, which will include routine campaign data monitoring, reporting & analysis as well as participation in any data quality improvement efforts.
Job Responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Base Pay/Salary
Escondido,CA $75,050.00 – $107,000.00 / year;
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