INTELITY® is the global leader of the broadest enterprise guest experience and operations management platform for hotels, casinos, and luxury residences. We are on a mission to provide our customers with the most advanced connection to their guests while, at the same time, supporting back-of-house operations and business intelligence. Our platform is in use globally at some of the most prestigious properties in the world. Built-in LA, Forbes Travel Guide, Hotel Tech Report, and Travel Weekly have recognized us as an industry leader. We have received accolades and numerous awards for our platform and leadership in the industry. We are #1 and growing fast.
We are building the next-generation platform for the guest service industry and are looking for a talented UI/UX designer who will play a pivotal role in defining our user experience across multiple platforms. The position requires a keen eye for the customer and usability; a data-driven, iterative approach; and a meticulous understanding of the product development process.
Responsibilities:
Conceptualize, wireframe, prototype, and execute new features and enhancements for our core product suite
Design responsively to support tablet, mobile, web & others (wearable, TV, kiosk)
Design mock-ups, functional wireframes, product/site information architecture, page flows, and screen layouts with consideration given to user-centered design (UCD) processes
Work collaboratively with development and other teams to execute our product design
Proactively identify enhancements to improve the experience continuously
Ability to defend and articulate the “why” of design decisions
Convince, disagree confidently, and take and give straightforward criticism
Synthesize brand guidelines from multiple customers and implement designs on their behalf
Listen to users, identify their needs, and respond to how they act
Help conduct usability testing to determine how end users accept designs
Validate designs with customers and stakeholders to drive iterative improvements
Job Requirements:
Bachelor’s degree in related design/technology field or equivalent experience preferred
Minimum of 2-4 years experience designing for customer-facing web products or properties
Ability to design workflows and wireframes (OmniGraffle, Balsamiq, Mockflow, InVision, etc.) and mock-up engaging user interfaces (Sketch, Figma, Adobe XD, etc.)
Experience with user-centric design methodologies (e.g., design thinking, iterative design, other)
Development skills in HTML5/CSS3, some JavaScript (jQuery)
Understanding of cross-browser and cross-platform standards, limitations, and differences (Android, iOS, PWA, Firefox, Chrome, Opera, and Safari)
Previous experience working with and iterating on a design system
Experience utilizing analytics tools to inform decisions
A top-notch and current portfolio demonstrating a user-centered design (UCD) approach and strong problem-solving skills
Impeccable taste in all things design
Experience in layout and color theory
Ability to prioritize, multitask, and perform effectively in a highly dynamic work environment
Ability to quickly grasp and explain technological and business concepts
Excellent analytical skills and ability to work independently and as a team player
Travel on an as-needed basis is required
Multilingual capabilities (Spanish, Portuguese, Japanese, etc.) are a plus
INTELITY offers competitive pay and equity for qualified candidates. We focus on creating and maintaining a fun, positive work environment where employees can grow and flourish. We offer comprehensive benefits for our employees and dependents, including medical, dental, and vision plans, flexible scheduling options, and transit and gym reimbursements. Employees also have access to Flexible Spending Accounts (Dependent Day Care and Medical) and can participate in the Company’s 401(k) Plan with employer matching and our robust training and development programs.
INTELITY provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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