Start a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you’ll find work that works for you and adds up. We’ve got flexibility, career development opportunities, and a chance to work in your neighborhood. We’ve got your back, since we are one of the nation’s largest retailers (nearly 6,000 locations). We have a passion for our employees and our customers. We recognize and appreciate our corporate and local office team members are our greatest assets.
Associate Operations Engineer Network Services
The IT Operations Engineer 1 provides advanced technical assistance and support to Jackson Hewitt employees. The Operations Engineer will answer questions and resolve computer and phone issues for users in person, via phone or email/ instant message, and may be asked to create technical documentation. The candidate must have demonstrated knowledge of Computer Hardware, peripherals, and mobile devices. This candidate must be able to plan his work independently and may need to help others plan their work. Technical assistance will include, but not limited to, hardware and software installation and support, network support, email, mobile, remote support and other day-to-day activities. This role requires excellent verbal, written, and interpersonal skills, as well as good analytical skills, sound judgment, and the ability to work effectively within a team environment.
Our lean organizational structure allows unparalleled opportunities to work on critical issues and create an impact with day-to-day technical operations. It will also enable the Operations Engineer to tackle and solve varied challenges, build a diverse skill set, and gain exposure to a variety of technology related functions.
What you’ll do here:
What skills and experience you’ll bring for success:
What you’ll get if you join us:
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
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