Role Description
This is a full-time hybrid role for an Operations Assistant at IRO PARIS in New York, NY. Supporting the Operations Director in their day-to-day operations supporting all commercial channels of the business (wholesale, e-com and stores). While the role is primarily located in New York, some flexibility for remote work is allowable.
The focus of this job role is the performance of activities directly related to the running of the Operations/Customer Service department supporting areas of Wholesale, E-com and retail by providing end to end logistic and administrative support.
Role and Responsibilities
– Help Provide end to end customer service to wholesale accounts.
– Support the retail team with uploading buys and allocations to stores
– Provide Logistic support to both retail & e-com
– Support E-Com by providing online customer service through Zendesk
Functional Planning
Plans day to day and annual work flow
Customer Services Responsibilities
Partnerships & Collaboration
Qualifications
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