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Job Description
Kaseya-Director of Account Management
Must be able to work from office daily
Location: Miami, FL (Brickell)
Full-time Position
Company Description
Kaseya is the leading provider of complete IT infrastructure management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners (www.insightpartners.com) and TPG (www.tpg.com), two of the leading global private equity firms investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 10 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.
To enhance our expanding Account Management team, we are hiring a Director of Account Management with strong and proven leadership experience in managing IT account management teams. The successful candidate will be responsible building out, leading, and motivating a growing team of account managers that focus on cross-selling and upselling our award-winning products within the IT Complete solution suite across the entire customer base of more than 35,000 customers. This is an amazing opportunity to manage a world class team within an innovative and industry leading Company.
This is a senior sales leadership position within Kaseya, reporting directly to the Chief Customer Officer (CCO) of Kaseya. The Director of Account Management will be responsible for driving sales revenue, assessing and improving existing sales processes, hiring, motivating and developing account management team members, and collaborating across departments and geographies to facilitate peak performance and organizational growth.
The Ideal Candidate Will Have
- 8+ years’ experience selling SaaS solutions to Managed Service Providers (MSPs) and/or Small to Medium Businesses (SMBs)
- Experience with metrics-based sales management techniques (daily/weekly activity levels, pipeline growth and coverage, forecasting accuracy)
- Proven track record of 5+ years managing sales teams and developing balanced performance across reps
- Experience in defining repeatable sales processes and enforcing 100% compliance with them
- Personal Attributes – high-energy, entrepreneurial and hands-on, over-achiever, driven, collaborative, creative, problem solver
- Strong coaching ability to ensure account managers are successful in prospecting, qualifying, and managing complex sales cycles
- Fluent in English, other language skills are a plus
- Highly skilled in recruiting & training team members
- Salesforce CRM experience is a must
- University degree required
Perks and Benefits
- Full Health Benefits (portion paid by company)
- Flexible Paid Time Off Policy (PTO)
- Paid parking & free access to building gym
- Transportation Management Account
- Casual attire every day
- 401K
Additional Information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
