At Broadridge, we are driven by the success of each of our 10,000+ associates. We are committed to building a diverse team at all levels, and we look for candidates who are innovative, client-focused, and excited to move forward. That’s why we’ve created a culture where the highest goal is to empower others to achieve more. If you’re passionate about developing your career, while helping others along the way, come join us and be part of the Broadridge team.Broadridge is growing! We are hiring for a dynamic SmartSheet SME to work remotely on contract basis. We are looking for an SME to help with everyday activities associated with our Smartsheet build. In this role, you will assist in building Smartsheet reports as requested and maintaining contact with clients in order to facilitate a positive and productive long term relationship. You will collaborate with clients, internal colleagues, and external partners to resolve inquiries for the client service teams. This role is part administrator, part relationship management, part service delivery, part trouble-shooter, and part process improvement implementer.Job Responsibilities:* Answering questions related to Smartsheet and providing demos to new team members* Adding new users, permission them to the correct group and management of licenses* Build Smartsheet reports as requested* Understanding of Smartsheet’s premium capabilities: Data Uploader/Data Shuffle, JIRA connector and Pivot* Owning and managing sheet level workflows and Data Uploader/Data Shuffle workflows* Uploading daily workplan into Smartsheet (utilizing the Data Uploader/Data Shuffle)* Assisting with the plan change control process* Identify data reporting discrepancies and contacting the owning team members to resolve* Extracting and submitting weekly status report to the program transformation officeQualifications:* Detailed knowledge of Smartsheet Suite applications with a deep understanding of Excel and familiarity with Microsoft Outlook* Extensive knowledge of Data Uploader/Data Shuffle, JIRA connector and Pivot* Possess an excellent ability to prioritize tasks, and effectively manage time* Perform assigned functions in the specified timeframe to ensure that our client expectations are met and exceeded every single day* Strong communications skills and be comfortable communicating with internal departments and on occasion external contacts* Will have flexibility and be expected to perform general office tasks in support of the team* Proven ability to handle multiple tasks simultaneously* A keen attention to detail as requests are sensitive and client driven* Excellent written and verbal communication* LI-MR1Disability AssistanceBroadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. “Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth.” US applicants: Click here to view the “EEO is the Law” poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-###-#### or by sending an email to [email protected].
Posted on :
2021-08-05T08:08:26Z
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