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Job Description
Company Description
Our mission statement is to Live Passionately: Awaken the Spirit, Elevate Community and Honor Place. We are distinguished from others in our belief that our employees should be encouraged to bring this mission to life both personally and professionally, and in a way that is unique to them. Whether it is taking a ski run at lunch, volunteering for a cause close to your heart, or hiking at sunrise, we know our employees are our best ambassadors and our greatest investment.
The Account Manager is responsible for leading the business development effort for FIT leisure travel, group travel, meetings & incentives for Aspen Snowmass in Canada and Asia, with a concentration on China. Key focus is developing, training and serving contracted tour operators and executing business development activities with emerging travel agencies, groups and with consumers directly. Organization, creativity, regular reporting and relationship building are critical to success, measuring both efforts and results against goals.
This role typically pays around $66,724, actual pay will be dependent on budget and experience, and all our salaried roles are eligible for bonus.
Essential Job Functions
- Lead strategic planning, execution, logistical trainings and sales missions
- Travel to key industry events
- Steer marketing plan for advertising and PR
- Organize, host and participate in fam trips
- Make prospecting calls to generate leads and diligently follow up on new contacts made from all sales efforts
- Problem solve and serve accounts as a priority
- Distribute leads and opportunities to the lodging community as appropriate and have regular contact to ensure active leads are being closed
- Ensure follow up to client is accurate and timely and stay involved as necessary
- Develop strong relationships with community sellers and meet with them regularly to ensure desired leads are being closed and the ASC is given every opportunity to upsell
- Manage database and accounts in SalesForce and follow up appropriately
- Assist in the coordination of events/promotions, client relations, execution of sales tactics and participate in marketing design work
- Create strategic plan and marketing/PR plan for target markets
- Lead sales missions to key events and locations in market
- Fully train all agents within market, both in-person and virtually
- Develop TA accounts to grow business
- Weekly, daily and monthly reporting
- Management of invoicing and certain expense budget items
- Respond to customer and client needs and requests for information
- Coordinate client and staff needs with other ASC departments
- Set and support production timelines of travel trade marketing materials
- Weekends, evenings and travel required
- Other duties as assigned
Qualifications
- Minimum of five years of related experience required
- Written and verbal fluency in Mandarin required
- Experience in creating marketing and sales collateral to drive business required
- College degree preferred
Additional Information
Supervision Given and Received
Supervision Given: There are no supervisory responsibilities
Supervision received: Works under general supervision of *title of reporting manager*. Receives continuing or individual assignments according to supervisor’s directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.
Work Environment and Physical Environment
Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
No adverse or hazardous conditions
Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer.
For an overview of Aspen Skiing Company’s benefits and other compensation visit aspensnowmass.com/jobs/benefits
