Media.Monks Hiring For Account Director at San Francisco, CA, United States Full Time

Job Description

Media.Monks is a global partnership of digital advertising and marketing services teams that leverage their talent to provide world-renowned brands with unparalleled innovation. Built for digital, we help brands and businesses consolidate their marketing and technology spend, de-silo their organization and innovate how they reach, respond and sell to their consumers.

With us, you’ll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective.
Now, about the opportunity: In the Account Director position, you’ll be responsible for leading the agency relationship for some of our budding and high potential clients. As the main point of contact on the day to day business, you will be responsible for the delivery of key programs, working closely with program leads at the clients as well as our internal leadership teams across our agency collective.

Our ideal candidate is a self-starter with a natural aptitude for seeing opportunities to build strategic relationships that drive growth. Someone who is a master orchestrator and gets nerdy about what they do, while being quick and flexible to get the job done. This job is fast paced and ever changing, so we need someone that likes to juggle multiple balls at once.

Key Responsibilities

• Build and maintain key relationships with client teams and internal discipline leads, including Production and Creative team leads
• Partner with clients on creative briefs to communicate project requirements for strategy, creative and production teams
• Manage the financial process including SOW, budgets, revenue tracking and internal reporting
• Work closely with project managers and producers within the existing programs, to ensure the delivery of work is to a high standard and meeting client expectations
• Create and update all project timelines, manage spreadsheets, creative folders and other shared documents across platforms that include Google and Microsoft Teams
• Collect and clearly summarize client feedback, provide succinct direction to delivery teams, and ensure it is reflected in revisions
• Manage all processes required to obtain a range of client approvals
• Have a positive, solutions oriented mindset, working with an internal cross-functional team to ensure deliverables are produced on time, on budget, and to client’s specifications
• Demonstrate excellent time management and ability to manage multiple complex projects simultaneously
• Maintain excellent written and verbal communication with all parties and be able to lead client presentations
• Attend all meetings with client project leads and communicate deliverables and key dates to all teams
• Understand client’s business and objectives so that you can actively provide solutions and recommendations that they might not be asking for
• Oversee all scheduling of key internal and external meetings to ensure input and feedback is received to facilitate advancement of the project
• Understand our staffing and profitability, anticipate resourcing issues/needs, and advise senior account leadership
• Manage / maintain any internal ticketing or project management systems used by the client

Background & Skills

• 7+ years of marketing experience in a fast-paced, independent environment
• B2B Marketing experience required
• Highly entrepreneurial and able to work as a team of one on the day to day and coordinating work streams across cross-functional internal teams
• Demonstrated ability to execute large-scale strategies and diverse digital and traditional content projects
• Highly adaptable and comfortable with change and ambiguity
• A comfort level with data, and analytics to measure and optimize programs
• Excellent verbal and written communication skills, including strong presentation skills
• Experience leading and developing teams
• Ability to write a campaign brief and give strong direction to the creative team
• Strong communication and relationship building skills with key partners and stakeholders
• Strong project management skills to organize teams across complex projects
• Fun: You work hard but like to enjoy what you do and have fun in the process

The Perks:

• All benefits are effective starting the first day of the month following the start date
• Fully paid medical, dental, and vision insurance for employee and dependent(s)
• A 3% 401(k) match from the start
• 3 weeks of paid time off in the first year (plus paid company holidays)
• Pet insurance for one furry (or feathery) friend
• Career training and learning opportunities

Inspired by the connectivity and flexibility of technology APIs, our single-P&L model offers clients seamless access to a nearly 6,000-strong team of multidisciplinary digital talent organized across 57 talent hubs in 33 countries. This means we can deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle. We help transform businesses into digital-first brands and make legacy brands famous across feeds and buyable everywhere in an ecosystem of best-in-class experiences.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. We promote an environment that encourages everyone to be their authentic selves every day as we work together to build something we believe has the potential to change the heart of our industry.