Beaumont Health Hiring For Patient Access Specialist at Taylor, MI  Full Time

Job Summary:

Under the direction of the Manager of Patient Access, this position is accountable for registering patients in an accurate and timely manner by obtaining individual identifying and biographical data following appropriate check in processes. This position rotates departments (including but not limited to emergency, outpatient, labs)

Primary Job Duties for both PAR and PAR IMAGING :

• Schedules appointments as deemed appropriate by the department and performs patient registration activities including pre-registration: obtaining insurance information, medical and demographic data, entry of appropriate diagnostic ICD-9 and/or ICD-10 CPT coding, and other information related to diagnostic procedures in order to ensure billing accuracy.
• Answers the phones and directs calls in a courteous and efficient manner.
• Relays information to patients and family members according to and following HIPAA Regulations.
• The ability to prioritize work.
• Utilize effective communication skills to incorporate Beaumont Health standards while providing service to patients, colleagues, other departments, and physician offices.
• Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine.
• Works with the Pre-Service Center and /or physician’s office to obtain or change authorizations required per Imaging protocols or script compliance.
• Informs patients of delays in appointment times when requested.
• Calls the physician/physician’s office/Quest labs when patients arrive without a script or required labs
• Transport and escort patients via wheelchair as needed.

Minimum Job Qualifications:

Education: High-School Diploma

Experience: 1 year experience preferred in a customer service role or health care industry.

Licensure: None

Skills & Abilities: Excellent oral, written and interpersonal communication skills, knowledge of ICD-9 and ICD-10 CPT coding, medical terminology, and/or revenue cycle knowledge. Ability to effectively manage multiple tasks. Knowledge and experience with a variety of information systems, experience with spreadsheet and word processing software, and keyboard proficiency.

PAR IMAGING ADDENUM (PAR IMAGING RESPONSIBILITIES)

• Initializes and assists patients with required paperwork associated with each department.*
• Responsible for monitoring and reviewing all diagnostic scripts from physicians to ensure the correct exam is performed and billed.*
• Responsible for creating CD’s of patient exams and digitizing images into the PACS system.*
• Handles and prepares CD requests for other healthcare facilities and physicians. *
• Calls patients prior to procedural testing to confirm appointment and prep information. *

• Operates standard office equipment such as Microsoft systems, calculators, photocopiers, fax machine, and CD burner.

• Monitors inventories related to the job and orders accordingly

PAR IMAGING Classification does not rotate and reports to imaging