Company Description
BUILD your career with a global leader in business solutions that has a successful, 60-year history providing the redemption, settlement, audit and analysis of paper and digital coupon offers. As part of Valassis, a leader in intelligent media delivery, you will be an integral contributor in a multi-billion dollar, growing organization.
LIVE your passion through a culture that actively supports community involvement and delivers hope to missing children and their families across the nation through its involvement in the Have You Seen Me?® Program.
CREATE our future through unwavering commitment to quality, integrity and advanced technology, helping many of the world’s largest manufacturers and retailers protect more than $4 billion in fast-moving promotional funds.
Rewards
Assist and support managers/sellers in all phases of servicing customers by executing operational framework duties that also includes communication with customers designed to better understand client needs for positive positioning of NCH products and services. Utilize probing and follow-up skills to ensure that service interactions are successfully executed. Also responsible for accurate and timely maintenance of customer associated processing specifications that include but are not limited to master file maintenance (specification updates, formatting and timely delivery of reports). Responsible to act as communication link between Account Operations Administrator and customer to discuss and address issues associated with offer master file maintenance.
PRINCIPAL ACCOUNTABILITIES
Customer Communication Focus
Quality of Work
Qualifications
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Additional Information
WHAT’S IN IT FOR YOU?
Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K matching and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!
WHO WE ARE:
Vericast business, is the leader in marketing technology and consumer engagement. We work with over 60,000 companies and brands in a wide array of industries, partnering to anticipate consumer intent, inspire action, and create demand. NCH Marketing Services, Inc. and Clipper Magazine are Valassis subsidiaries is its consumer brand. Its signature Have You Seen Me?® program delivers hope to missing children and their families. Follow Vericast on LinkedIn, Instagram, Facebook and Twitter.
At Vericast, we don’t just accept differences – we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients and our community. Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. In addition, Vericast will provide reasonable accommodations for qualified individuals with disabilities by contacting us at: [email protected]. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
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