Suttons Group Hiring for Process Support Supervisor Job at Holmdel, NJ Full Time

Suttons Group are a family owned global logistics business who have seen exponential growth in the past 12 months. We are now looking for a permanent Process Support Supervisor to join our fantastic team in Holmdel, New Jersey!

The Role

The Process Support Supervisor is a first line management role balancing detail and oversight with process and people focused leadership. The role is responsible for supervising all operational execution aspects for the Sector or Flow in the Region, from taking the order from the Customer to assisting Customer Service teams in planning and sending our instructions to service providers for transport. You will assist in updating the system, adding costs and billing out charges to the Customer.

The role is part of the Regional Operations Team and works closely with the Operations Supervisors, Sales Team and Finance / Admin Teams under the leadership of the Key Accounts and Process Improvement Manager to manage the Customer, regional profitability and operational execution elements of the business, working within a mutually reliant network operating model.

Key Accountabilities

• Be an advocate for Safety, Health and Environment both internally with colleagues and with Customer and Suppliers
• Raise issues when our Supply Partners are not working to Suttons expected standards with Supervisors, Operations, Process Improvement, SSHEQ and Procurement Managers
• Ensure all SHE incidents impacting Suttons Group employees and those of our Supply Partners are suitably reported, support in investigation as required
• Be a leader in the management processes, Team meetings, to drive performance, issues, reporting, and communication. Where effective, follow the EOS Traction Tool methodology and tools
• Fully adopt and use the Partnering for Performance (P4P) process, tools and engagement to maximize your performance, and value add to the business
• Be an advocate of the principles of Continuous Improvement looking for ways to incrementally improve the efficiency and effectiveness of the Team
• Accountability for the supervision and oversight of the team and its workload. Involved in the recruitment, building, development and management of cohesive high performing Team
• Adopt and follow the processes in place locally to manage Payroll, Holiday, Sickness & Absence Mgt in line with company policy for the Team
• Manage the efficient and cost-effective execution of services we have sold to customers, including the handling and logistics of their products
• Ensure the effective, accurate and timely documenting, processing and reporting of operating costs, revenue and expenses

Skills & Experience

• Good understanding of aspects of multi-modal logistics operations
• Line Management experience including managing team and individual performance, development, training, disciplinary and recruitment and onboarding
• Management of 3rd Party Service suppliers such as Truckers, Rail Freight, Container Shipping
• Process Management and Continuous Improvement
• Proficient in use of Microsoft Office software
• Tanker Industry experience (preferred)
• Knowledge of IDMG Regulations
• Continuous improvement mindset – Lean 6 Sigma Green Belt

Personal Qualities

Ideally you will be self-driven, results orientated with a clear focus on delivering a high quality service. We are looking for someone that is able to build excellent relationships with colleagues, customers and suppliers, so having good interpersonal skills and a professional persuasiveness is key. You will be someone that shows strong compliance with our company processes and is able to articulate well and motivate a team through high standards of written and verbal communication.

The Package

In addition to an industry leading salary and package, you will also benefit from Sutton’s genuine belief in the work life balance of our employees.

Understanding that it is crucial that people have down time, we offer our staff an incredible 20 days paid vacation each year!

The Company

Established in 1926 and still family owned, Suttons Group is an innovative, global logistics business. Employing over 1,000 people worldwide and with $254 million in global sales, our network includes 31 locations across Asia, 5 locations throughout Europe, plus our 32 sites in the UK, 5 locations in the Middle East and 4 locations in the Americas. We have a fleet of 8,000 tank containers, 500 trucks, and 700 trailers. We carry out 170,000+ shipments per year – that equates to a delivery every 3 minutes!

Being a family owned and run business means that you will have real input and decision making ability, and not just be a small cog in big machine. We have achieved impressive growth, even in a challenging market and our diversified portfolio provides protection and security as it means we are not overly exposed to fluctuations in any one market.

APPLY NOW to register your interest in this exciting opportunity.
We look forward to seeing you at Suttons.

Suttons Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.

We are striving to attract, recruit and retain high calibre skilled staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be consciously inclusive and therefore applications from all sectors of the community are welcomed.

Job Type: Full-time

Salary: Up to $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Supervising: 3 years (Required)
• Logistics: 4 years (Required)

Work Location:

• One location

Work Remotely:

• Temporarily due to COVID-19