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Job Description
McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.
McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments and other organizations in healthcare to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful – all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more information, visit www.mckesson.com.
We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Apply to join our team and help shape the future of healthcare!
Current Need
We are seeking a Key Account Rep to join our team in the Houston, Texas Area. The ideal candidate will live in the territory.
Position Description
The Key Account Rep is responsible for building and maintaining effective long-term relationships with a limited number of strategic or key accounts to ensure a high level of satisfaction, focused on retention and growth. Serves as the daily interface for customer transactions, inventory analysis, reporting, reconciliations, and product conversions. This role provides proactive communications related to the chain supply and supports other key initiatives defined by sales leadership. The role is remote / field based and requires time at the customer location.
Key Responsibilities:
Daily Support of Customer Base
Manages the transactional customer relationship. Proactively communicates supply chain expectations. Manages new affiliates on boarding and tracking. Fields product-specific questions from customers. Facilitate GPO Contract issues. Assists with reconciling open issues and open A/R and keeping DSO within terms. Resolve SMO issues and assisting in the creation of new users with approval levels within customer requirements. Takes a proactive approach to address issues and follow-through to resolution, escalating when appropriate.
Reporting
Prepares and monitors reports such as backorder reports, pricing discrepancies, licensing expirations, contract renewals, cost savings, other reports as needed.
Utilize technology & analytics tools
Understand and leverage McKesson tools. Provide customer training on McKesson tools where needed. Provides support to Area Sales Manager & Corporate Accounts FVP during business reviews.
Selling Activities
Reviews client product lists and recommends McKesson Brand products for substitution. Identifies and presents savings opportunities to the customer. Cross-sells and upsells where appropriate. Formulary management including discontinued and replacement items.
Collaboration & Engagement:
Collaborate with the Area Sales Manager & Corporate Accounts FVP, and McKesson Sales Specialists (to increase current customer purchases).
Standards & Continuing Development:
Exhibit I2CARE & ILEAD behaviors. Participate in performance and development activities including but not limited to: self-directed continuing education and training to increase selling & negotiations skills. Stay informed of industry trends and current events within McKesson.
Other:
Support special projects based on key customer initiatives. Other responsibilities as assigned.
Minimum Requirements
- Typically, minimum 0-2 years of relevant experience. May have degree or equivalent
- Valid driver’s license and clear driving record
Critical Skills
- 2+ years of successful client/customer management experience
- Proven success working independently as a strong decisive thinker while contributing to a team
- Strong verbal and written communication skills interacting with cross functional internal teams as well as leadership and the customer
- Intermediate proficiency with Excel, Power Point, Word, and Outlook including
- Pivot Tables
- Functions (Sum, Count, Average, VLOOKUP)
- Advanced conditional formatting
- Drop down lists
- Charts / Graphs
Additional Knowledge & Skills
- Ability to work independently
- Professional, engaging, and confident demeanor
- Understand technology and customer ordering systems
Travel
- Up to 50% with minimal overnights
Education
- 4-year degree or equivalent experience
Physical Requirements
- Significant amount of time performing computer and phone-based work is required
- Time traveling to and from customer location(s)
Must be authorized to work in the US. Sponsorship is not available for this position.
McKesson is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected]. Resumes or CVs submitted to this email box will not be accepted.
Current employees must apply through the internal career site.
Join us at McKesson!
