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plank Oakland (yes, the “p: is supposed to be lower case) is actively seeking an experienced operations manager.
plank Oakland has 18 bowling lanes, a large state of the art arcade, multiple bars, the longest bar in Oakland and the biggest patio in Jack London Square!
A plank operations manager is responsible for all facets of the venue operations, including all Guest service needs, daily shift operations, food & beverage execution, quality control, steps of service, supervising hourly Team Members and utilizing daily systems.
Duties & Responsibilities may include:
· Manage each shift and meet expectations for Guest satisfaction and overall SOP’s of the business, including safety and proper sanitation standards.
· Proactive management through strategic anticipation of potential challenges and creating solutions for resolution
· Participate in management meetings and effectively communicate to Leadership about current operations.
· Assist in executing all daily specials or scheduled events.
· Manage approved shift breaks for team members.
· Ensure a harassment-free work environment.
*All other duties as assigned
Skills/Experience:
· Minimum of 2 years in a supervisory role
· Excellent Guest service and communication skills
· Able to perform high-quality work while unsupervised
· Knowledge of bowling and F&B operations
· Team player with the willingness and ability to assist as needed
· A positive attitude and ability to work well under pressure
· Ability to deal effectively with a broad range of people
· Flexibility and reliability
· Math and computer skills (POS)
· High-level attention to detail
· Bowling and/or bar experience a plus!
Additional Requirements:
· Must be available to work all shifts including nights, weekends and holidays
· Must be able and willing to stand or walk for up to 8-hour shifts
· Must be able to speak, read and comprehend English
· Lift/carry up to 30 lbs.
· Reliable transportation
Perks of the Job:
· Health Coverage* for full-time team members
· Career growth potential – 70% of our managers are promoted from within!
· Free Shift Meal
· Free bowling!
·Discounts!
* must meet certain hourly requirements and time of employment to qualify for certain benefits
Other: Drug-Free Workplace; ADA Compliant Employer; Equal Opportunity Employer
Job Type: Full-time
Pay: $60,000.00 – $65,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Work Location:
Work Remotely:
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