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Job Description
Overview:
Senior Account Manager – HCG
As a Senior Account Manager, you will execute projects independently with the support and direction of the Account Lead, including but not limited to timeline development and management, financial reporting and management, client-contact report development, client meeting agendas and action-item report development, interaction and coordination with other departments (including creative, traffic, scientific services, editorial, digital, and meeting planning), on-site program management, materials development, concept planning, and coordination with external vendors. You will own all aspects of project management, including internal and client-facing kickoff meetings at the start of an initiative through to completion and delivery.
What You Will Do:
- Participate and contribute in select business planning sessions
- Understand and internally discuss client strategy and/or objectives
- Assist in preparation of new business pitches/presentations, including research, scheduling, and other internal needs
- Partner with clients independently and lead client meetings and calls with focus on project status and completion
- Accurately complete client contact reports with minimal supervision/revision
- Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
- Provide expert oversight of Workforce, Zinc, Veeva, Datavision and any other content management databases (if applicable to account)
- Work closely with finance director for accurate picture and preservation of account financials
- Correctly use existing financial tools (eg, JPR, Financial Dashboard) to keep team abreast of key financial data trackers and accurately use Cognos, in addition to keeping the team forecast up to date
- Develop client budgets, scope of work, and estimates with minimal revision needed
- At times oversee the work of and provide direction to junior team members and delegate projects to provide experience and knowledge transfer
- Take the lead on interdepartmental relationship issues and identify and solve problems, give and receive constructive criticism in a positive way, and immediately and helpfully address conflicts with peers
Requirements
- Expertise in MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
- Strong interpersonal skills
- Excellent communication (written and oral), analytical, interpersonal, and problem-solving skills
- Ability to work independently and within a team
- Solutions oriented
- Passion for excellence and extremely detail oriented
- Comfortable leading client calls
- Highly organized, ability to manage time and prioritize tasks
- Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)
- A bachelor’s degree, preferably in business, marketing, communications, life sciences, or liberal arts
- 3-4 years of experience in account/project management in an agency setting; some pharmaceutical or health care‒focused client experience preferred, but not required
BENEFITS WE OFFER
- A competitive compensation package
- Paid annual vacation, holiday and sick time off
- Comprehensive health plans, including medical, dental and vision
- Competitive 401(k) investment options
- Employee stock purchase plan
- Life insurance
- Commuter benefits
- Employee referral awards
- Employee Assistance Program
- Tuition reimbursement
- Training and mentoring opportunities through programs such as Omnicom University, led by international influencers and Harvard Business School professors
- Retail and entertainment discounts and benefits available
- A rewarding workplace and a fun team environment
The companies within the Healthcare Consultancy Group are Equal Opportunity Employers. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.
